Episodes

February 17, 2021 41 min

Going alone may make things a little faster for business transformation, but taking others along would take you farther. While this conventional wisdom sounds logical, organizational change initiatives often have lackluster results, or they fail due to siloed strategy, unilateral decision making, and disconnected execution. What is so complicated about Inclusion? How should leaders drive transformation using Inclusion for best resu...

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Covid-19 forced B2B companies to suspend the face to face marketing and sales models. What are the digital alternatives to the traditional models, and are organizations ready to leverage them successfully? What should change in marketing and sales strategies, processes, channels, people, and tools to pave the path to purchase with digital experiences?

Guest 1: Ann Dozier
Title: Senior Vice President & Chief Information Officer,...

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February 4, 2021 46 min

Seniors deal with loneliness and financial predators besides aging and illness issues. With mounting healthcare and living costs, they also need to stay financially secure. How are the organizations serving this target customer base leveraging technology to reimagine their business models, products, and service delivery approach to enable safe, comfortable, and healthy living for seniors?

Guest: Andrea Ciccolini
Title: Global Chief...

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Companies are digitally transforming their business to transform customer experiences and enable sustained competitive advantage. They are also adopting agile principles to stay fast on their feet and outpace their competitors. How integrated and synchronized is the agile transformation effort at these organizations with the digital transformation initiatives? While demonstrating digital leadership, are the top executives, includin...

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January 20, 2021 55 min

In a fast-changing market and global uncertainty, only the most innovative, bold, and flexible wealth managers stand a chance in delivering real value to their customers. How are financial institutions leveraging digital to provide proper organizational support for quality research with agile decision-making, enabling reliable portfolio and risk management that is much needed for keeping customer confidence?

Guest 1: Ram Nagappan
T...

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Cybersecurity is no different from a sports car’s brakes, which is only to keep us safe, not to slow us down as we test our businesses’ limits during such unprecedented times of digital growth and disruptive change. How should a CISO help executive management understand cybersecurity, why it is essential for growth, and how to leverage it to maximize digital potential?

Guest: Juan Carlos
Title: Chief Information Security Officer, M...

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December 25, 2020 48 min

Due to the pandemic, both the healthcare organizations and patients were pushed into trying virtual care. While the initial results are encouraging, significant challenges remain. Doctors struggle with technological, licensing, jurisdictional issues, and many patients with bandwidth. Hospital systems are trying to integrate virtual care into their clinical workflow and bolstering their technology infrastructure while juggling HIPAA...

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December 16, 2020 62 min

Even with easy access to AI and advanced analytics technologies, the total cost of getting data wrong can be huge, with organizations trying to exploit digital opportunities ahead. How can leaders enable data-driven enterprise DNA with relevance, completeness, and transparency of the data models as the foundation?

Guest 1: Dante Tellez Guevara
Title: Chief Data & Analytics Officer, Chubb

Guest 2: David Wright
Title: Chief Data ...

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December 1, 2020 54 min

As part of their digital transformation efforts, organizations are dashing to exploit analytics and AI, modernizing core technologies, and optimizing operations? But how are they enabling a digital culture where everyone is open to embracing risk, committed to changing siloed mindsets, and stays relentlessly focused on the customer?

Guest: Teemu Salmi
Title: Senior Vice President and Chief Information Officer, Stora Enso

For more d...

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During mergers and acquisitions (M&A), while the focus is to build a bigger and better business, security frequently takes a backseat. Starting from unreported vulnerabilities and security control gaps during the due-diligence phase to conflicts about security programs and policies among the merging security teams are commonplace. How can organizations manage security effectively throughout the M&A?

Guest: James Edgar
Title...

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November 26, 2020 53 min

Starting from building industry relevant skills, tackling unconscious bias, to building confidence and executive presence, women in technology report multiple challenges that hold them back from enjoying a rewarding career with a healthy work-life balance. How can they take charge, and with organizational support, work toward leveling the playing field, allowing them to blossom as a professional and a leader?

Guest: Sue Robinson
Ti...

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Organizations collect a multitude of customer feedback—CSAT surveys, social reviews, insurance claims, voice-to-text conversions of customer orders, customer emails, to name a few. Understanding and acting on all this textual data at scale can be complicated and costly. How should an organization build its Voice of the Customer playbook that offers practical strategies to use customer data to build loyalty, introduce products consu...

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November 17, 2020 48 min

Due to the disruption and uncertainty caused by the pandemic, we don’t know what’s ahead of us, and we may never go back to what we were doing. So, what’s the future of business? What will be the next normal, how will the leaders lead in 2021 and beyond?

Guest: Tracy M.Kerrins
Title: Chief Information Officer, Wells Fargo

Guest: John Kochavatr
Title: Vice President, Chief Information Officer, Portland General Electric

For more deta...

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November 3, 2020 55 min

For the upcoming year 2021, how are the CISOs enabling a business-driven cyber strategy, gearing up to take on the broader role, and planning budgets that directly tie to business growth and improved risk management? How are they planning to develop their talent pool and manage security services partnerships to deliver on their 2021 CISO agenda successfully?

Guest 1: Arun DeSouza
Title: Chief Information Security & Privacy Offi...

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October 22, 2020 53 min

What makes an AI system fair, safe, open, and useful for an average user? How are policymakers, organizations, and academia teaming up to ensure transparency into the data we use, the learning models we adopt, and how we configure those models to process the data to deliver trustworthy AI?

Guest: Dr. Mark Nasila
Title: Chief Analytics Officer, FNB

For more details and related content:
https://www.ciotalknetwork.com/steps-to-trustwo...

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October 8, 2020 48 min

Your digital assets and networks are growing, and so are the related threats. Executive leadership now views cybersecurity as a strategic business issue. The reputational, regulatory, and financial risks are mounting. How are you transforming your security operating model to make cybersecurity an enabler, not a barrier to exploiting digital capabilities?


Guest: Richard Kaufmann
Title: Vice President and Chief Information Security ...

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October 1, 2020 51 min

What if we didn’t need to fight daily fires, and could stay focused on building capabilities and delivering value? While it may be a dream come true, why do we keep tolerating today’s problems and turn blind to the ones we could face tomorrow? What should we change in our culture, work habits, organizational structure, and leadership style to enable our enterprise where we fix problems before they happen?

Guest: Nuno Miller
Title: ...

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Multi-layered bureaucratic organizations with centralized decision making and endless meeting schedules are a recipe for disaster. How can you creatively unstructure your organization to foster fluid ideation, rapid decisions, and sustained relevance for the future?

Guest: Prosenjit Sengupta
Title: Executive Vice President & Chief Digital Officer, Thermax Limited

For more details and related content: https://ciotalknetwork.com...
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September 23, 2020 20 min

Organizations are increasingly adopting modern application delivery models to support accelerated time to market, but it has tipped over the traditional IT operations execution methods. Today, IT infrastructure must be provisioned almost instantaneously with minimal downtime to keep pace with continuous code deployment requirements and achieving it in a typical enterprise cloud environment can be extremely complicated. Thus, many e...

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September 17, 2020 51 min

With our world disrupted by COVID, how are you preparing for major cyber events that could most likely follow? What level of crisis preparedness, escalation processes, and communication strategies would allow your organization to handle major cyber events effectively?

Guest: Don Cox
Title: Chief Information Security Officer, MEDNAX

For more details and related content:
https://www.ciotalknetwork.com/preparing-for-major-cyber-events...

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