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April 21, 2010 55 mins

Technology can be extremely frustrating, both for IT leaders and for business users. Business people question whether IT costs too much and delivers too little, too late. They also resent being powerless to influence what IT does and how it does it. For their part, IT leaders feel that business demand for IT services often outstrips their ability to provide those services and that business users unfairly assume that IT is more about limiting than partnering. Is there a single version of truth behind these two viewpoints?

Guest 1: Greg Wass, Chief Information Officer, State of Illinois

Guest Bio: https://www.ciotalknetwork.com/contributor/greg-wass/

Guest 2: Susan Cramm, President Valuedance and Former CIO, Taco Bell Corporation

Guest Bio: https://www.ciotalknetwork.com/contributor/susan-cramm/

Guest 3: Walter Weir, CIO, The University of Nebraska

Guest Bio: https://www.ciotalknetwork.com/contributor/walter-weir/

More on this Episode: https://www.ciotalknetwork.com/what-things-do-we-all-hate-about-it/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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