Boomerang clients and employees can be one of the strongest endorsements of your business.
In episode 233 of Commercial Real Estate Leadership, Darren Krakowiak explains why welcoming back former clients and staff is not just smart business, but a sign that your value proposition stands out in the market.
Drawing on experiences from both large corporate environments and small business operations, Darren shares how to leave relationships on a positive note, maintain visibility, and make it easy for people to return.
He covers practical tips on staying in touch without pressure, delivering ongoing public value, and ensuring there’s no awkwardness if they choose to come back.
Whether you’re managing a large team or running a boutique agency, you’ll discover why boomerangs are worth celebrating, how to position yourself for them, and the mindset shift needed to see departures as future opportunities rather than permanent losses.
What you’ll learn in this episode:
- Why returning clients are a vote of confidence
- How to handle departures with grace and gratitude
- Ways to keep relationships warm without being intrusive
- Why second-time engagements are often smoother and more productive
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Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works.
Visit the CRE Success website: cresuccess.co
Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/233
To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess
If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify.
Connect with Darren Krakowiak on LinkedIn
Podcast music sourced from audioblocks.com
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