Community Signal

Community Signal


Why Southwest Airlines Has an Online Forum

February 17, 201932 min

32 min
The Role of Credibility in Community Management

February 4, 201945 min

45 min
The Dark Side of Algorithms

January 21, 201948 min

48 min
How Data and Teenagers Power the Future of Online Community

January 7, 201941 min

41 min
Threats to Section 230 Should Unleash the Political Power of Community Professionals

December 16, 201839 min

39 min
Retaining Talented Community Pros and What Makes a Great Boss? (3 Years of Community Signal)

December 3, 201845 min

45 min
How The New York Times is Building Thoughtful Comment Sections in the Trump Era

November 19, 201849 min

49 min
Build Something People Care Enough to Get Angry About

November 5, 201846 min

46 min
How Spotify’s Rock Star Program Empowers and Rewards Community Super Users

October 22, 201843 min

43 min
News Membership as a Community Model

October 8, 201834 min

34 min

More about Community Signal

Community Signal is a weekly podcast for online community professionals, hosted by industry veteran Patrick O’Keefe. There are plenty of social media and marketing podcasts out there. That’s not what this is. Social media is set of tools. Community is a strategy you apply to those tools. Marketing brings new customers. Community helps you keep them.... Show More

Chat About Community Signal

For You