Convenience Matters
Whether it’s for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country’s fuel and we are 4% of the total U.S. economy. We’ll talk about what we see at stores — and what the future may hold — as long as it’s convenient.
Episodes
Data shows that 9 in 10 people who work in local shops have experienced verbal abuse over the last year. The ASC's ShopKind program unites retailers to address these behaviors.
Hosted by:
Jeff Lenard
About our Guests:
James Lowman, Chief Executive, Association of Convenience Stores (U.K.)
James was appointed ACS chief executive in 2006. He has led ACS on political and policy representation, driven a unique research program that inf...
The 2024 NACS State of the Industry Summit delivered insights on c-store industry performance metrics. Hear how this year is shaping up and the tools you need to make data-driven decisions.
Hosted by:
Jeff Lenard and Chrissy Blasinsky
About our Guest:
Chris Rapanick, Managing Director, NACS Research
Chris oversees the day-to-day operations of NACS Research, manages and directs departmental financial and operational performance, and...
With 85% of the population saying they have low self confidence, odds are that at times, you may be one of them. Find out how you can break the cycle.
Hosted by:
Jeff Lenard and Chrissy Blasinsky
About our Guest:
Juan Bendaña, keynote speaker
Juan is an internationally recognized speaker who helps leaders navigate uncertainty and exponential change by developing the unwavering confidence to thrive in any environment. Drawing from h...
Foodservice is growing at convenience stores and represents 30% of inside sales. Chef Joe Arvin shares how you can keep elevating your food offer.
Hosted by:
Jeff Lenard
About our Guest:
Joe Arvin, Celebrity Chef
Chef Joe Arvin is a two-time Culinary Federation gold medalist, three-time Chicago Fight Club champion, and finished 6th and 23rd place at The World Food Championships. He has also gained widespread recognition through app...
Brand positioning is a significant part of business because it’s ultimately about how you communicate your offer to customers—and if it resonates. We'll share common pitfalls that businesses fall into and how to fix them.
Hosted by:
Jeff Lenard
About our Guest:
Kathy Guzmán Galloway, Head Wizard, The Clarity Wizard
With 20 years of CPG experience, Kathy has helped hundreds of organizations increase revenue and decrease risk by clar...
EV sales were down year over year Q1 of 2024, slowing a steep increase in sales over the past few years. We're discussing what drove this change and what it means for convenience retailers.
Hosted by:
Jeff Lenard
About our Guest:
John Eichberger, Executive Director, Transportation Energy Institute
John has more than 20 years of experience in the fuels industry, including more than a decade leading the Transportation Energy Institut...
Culture is the cumulative effect of what people see, hear, experience and believe. In this episode we're breaking down how industry leaders can build a high-performance culture.
Hosted by:
Jeff Lenard and Chrissy Blasinsky
About our Guest:
Mark Miller, Author and Co-Founder, Lead Every Day
Mark is a seasoned business leader, a Wall Street Journal and international best-selling author, and a dynamic communicator. He worked for one o...
Consumers are in a better—but not great—mood than a year ago. NACS surveyed consumers to capture their perceptions of convenience stores related to gas prices, crime and jobs.
Hosted by:
Jeff Lenard
About our Guest:
Adam Rosenblatt, Founding Partner, Bold Decision
Adam Rosenblatt is one of the nation’s leading political consultants sought after for his ability to help clients achieve victory through effective research-based strateg...
Are they convenience stores/gas stations that serve food, or restaurants that happen to have gas? A new book visually explores these community destinations.
Hosted by:
Jeff Lenard
About our Guest:
Kate Medley, Photojournalist and Author of “Thank You Please Come Again”
Kate Medley is a North Carolina-based visual journalist and filmmaker documenting the American South. Her latest book is “Thank You Please Come Again: How Gas Statio...
The convenience industry's foodservice future is bright thanks to its commitment to innovate. Hear how a regional distributor is working with a celebrity chef to elevate its offer.
Hosted by:
Jeff Lenard
About our Guests:
Andrew Zimmern, Celebrity Chef
Chef Andrew Zimmern is an Emmy-winning and four-time James Beard Award-winning chef, TV personality, writer and social justice advocate. A star of cooking shows on Travel Channel, Th...
Convenience stores are integral to the communities they serve—for the products they sell and how they give back. Hear how one relationship ties mobility with a local need.
Hosted by:
Jeff Lenard
About our Guests:
Renée Power, CMO/GM Mobility Marketing North America, Shell
Renée is a natural collaborator with a track record of strong vision articulation, developing high-performing teams, and trusted partnerships. She has worked for ...
The April 8 solar eclipse is more than a once-in-a-lifetime event for tens of millions of Americans. It’s also an opportunity for convenience stores that are in or near the path of totality.
Hosted by:
Jeff Lenard
About our Guests:
Leah Ash, Editor/Writer, NACS
Leah joined NACS in 2023. She served in several editorial-related roles before joining NACS. Leah earned a B.A. in English from St. Aquinas College in Grand Rapids, Michigan...
If there is one thing Americans can unite on, it’s complaining about gasoline prices. NACS resources can help educate consumers about the industry and correct misperceptions.
Hosted by:
Chrissy Blasinsky and Jeff Lenard
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