In episode 153 of CRE Success: The Podcast, Darren Krakowiak dives into how to delight clients in commercial real estate. He connects good surprises to how they positively impact client relationships and highlights how creating them builds trust.
Practical ways to delight clients are discussed, like negotiation wins and cost savings, while avoiding nasty surprises in deals. Darren advises to be upfront about potential issues and being prepared to prevent problems. A proactive approach is also encouraged; try to solve issues before they appear.
To sum up, by surprising positively and staying proactive, you can build loyalty and stand out in the marketplace.
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Read the episode notes, including transcript, and watch the video recording of the podcast here: cresuccess.co/blog/153
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Connect with Darren Krakowiak on LinkedIn
Voiceover: Tracey Szymanski
Podcast music sourced from audioblocks.com
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