Creative Shop Talk with Wendy Batten
How do I attract more customers to my store? How do I get more sales? How do I book out my shop's events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that "accidental shopkeepers" and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and "winging" the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.
Episodes
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Season Five wraps with a heartfelt, honest conversation you don't want to miss. In this final episode of the year, I'm pulling back the curtain and sharing the real-life alignment shifts, boundaries, and mindset resets that shaped my 2025 - and how you can step confidently and intentionally into 20...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Ready for a truth bomb? Your business can only grow if you do.
In this episode of the Creative Shop Talk Podcast, I'm diving deep into what it really takes to step into the CEO identity your retail business needs in 2026 and beyond. From letting go of the "do-it-all shopkeeper" mindset...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Is your business steering your life instead of the other way around?
In this episode, I'm reminding creative shop owners that thriving retail doesn't happen by accident – it's designed with purpose. As we wrap up the year and move forward into 2026, I'm sharing my "captain...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Let's face it – most shop owners can sell naturally, but teaching your team to do the same without feeling "salesy" can often be tricky.
In this episode of the Creative Shop Talk Podcast, I'm sharing five easy, actionable prompts you can teach your staff to boost confidence, build gen...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Are you feeling burnout creep in? Are you just plain tired of making all of the decisions? You're not alone.
In this episode, I'm getting honest about burnout, decision fatigue, and what really causes that drained, frazzled feeling. (Hint: it's not just working too much!) Through my own...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Sometimes simple things make the biggest impact - and in this episode, I'm proving it with a story about my "famous" frozen turkey stuffing. Confused yet? Don't be! If you are an independent retailer you are in the right place, I promise!
This episode is for retailers who ...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Ever stop mid-holiday hustle in your retail shop and think, "Why am I even doing this? Does this even matter?" This episode dives straight into that question. I'm sharing how meaningful connection - not just transactions - creates the kind of community and joy that keep both you and y...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.
Are you ready for more profits this holiday season? I'm hosting a...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.
In This Episode:
The holidays are coming fast, but w...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
This is where your podcast html will now go
Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.
In This ...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Two types of shop owners are shaping the future of retail, and knowing which one you are could change everything.
In this episode of Creative Shop Talk, I'm diving into the two distinct types of retail shop owners I've been noticing and I'm challenging you to decide which one you are....
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Ever feel like your shop is running you instead of the other way around? You're not alone, and today's guest proves there's a better way.
In this inspiring episode of the Creative Shop Talk Podcast, I'm welcoming Level Up Mastermind member Megan Macdonald, fou...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.
LAST CHANCE! Want to plan your entire Q4 with me LIVE? Join me and a small group on September 15th and let's get down to business. Limited sea...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.
Want to plan your entire Q4 with me LIVE? Join me and a small group on September 15th and let's get down to business. Limited ...
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With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.
Want to plan your entire Q4 with me LIVE? Join me and a small group on September 1...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
The holidays are coming. Time to revisit this crucial part of your business.
One bad shopping experience can send a loyal customer packing. The good news? You have the power to make every visit unforgettable. Let's talk about your customer's journey.
Read more
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Struggling to improve retail staff sales training without turning your store into a pushy sales zone? You're not alone! Let's talk about it. In this episode, I'm sharing how independent retailers can flip the script from selling to serving—while boosting revenue. Learn how to build a ...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Ready to transform your team from task-doers to strategic thinkers?
In Episode 272 of the Creative Shop Talk Podcast, I'm answering a question from one of my Mastermind members, Dan Haynes: How do we flip the mindset of management-level team members from task-oriented to strategic thin...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Let's simplify the numbers you need to know and why in your retail business. Don't be that retailer that is overwhelmed by numbers in retail—or worse, avoiding them altogether.
In this episode of the Creative Shop Talk Podcast, I'm sharing the surprisingly simple method I use to help...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Feeling stuck in perfectionism or weighed down by self-doubt? You're not alone—and you don't have to stay there!
In this quick yet powerful coffee chat, I'm sharing real conversations I've had with shop owners navigating mindset challenges like imposter syndr...
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