Creative Shop Talk with Wendy Batten

Creative Shop Talk with Wendy Batten

How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that “accidental shopkeepers” and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and “winging” the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.

Episodes

October 6, 2025 28 mins

 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

Holiday Success Planning Guide is now a standalone masterclass, which means it’s available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year. 

In This Episode:

The holidays are coming fast, but w...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

This is where your podcast html will now go

Holiday Success Planning Guide is now a standalone masterclass, which means it’s available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year. 

In This ...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

 In This Episode:

Two types of shop owners are shaping the future of retail, and knowing which one you are could change everything.

In this episode of Creative Shop Talk, I’m diving into the two distinct types of retail shop owners I’ve been noticing and I’m challenging you to decide which one you are....

 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

Ever feel like your shop is running you instead of the other way around? You’re not alone, and today’s guest proves there’s a better way.

In this inspiring episode of the Creative Shop Talk Podcast, I’m welcoming Level Up Mastermind member Megan Macdonald, fou...

With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year. 

LAST CHANCE! Want to plan your entire Q4 with me LIVE? Join me and a small group on September 15th and let’s get down to business. Limited sea...

 

 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year. 

Want to plan your entire Q4 with me LIVE? Join me and a small group on September 15th and let’s get down to business. Limited ...

Mark as Played

 

Add graphic here

 

With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year. 

Want to plan your entire Q4 with me LIVE? Join me and a small group on September 1...

Mark as Played

With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

The holidays are coming. Time to revisit this crucial part of your business. 

One bad shopping experience can send a loyal customer packing. The good news? You have the power to make every visit unforgettable. Let’s talk about your customer’s journey.

Read more

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With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

Struggling to improve retail staff sales training without turning your store into a pushy sales zone? You're not alone! Let’s talk about it. In this episode, I’m sharing how independent retailers can flip the script from selling to serving—while boosting revenue. Learn how to build a ...

 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

Ready to transform your team from task-doers to strategic thinkers?

In Episode 272 of the Creative Shop Talk Podcast, I’m answering a question from one of my Mastermind members, Dan Haynes: How do we flip the mindset of management-level team members from task-oriented to strategic thin...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

 

Let’s simplify the numbers you need to know and why in your retail business. Don’t be that retailer that is overwhelmed by numbers in retail—or worse, avoiding them altogether.

In this episode of the Creative Shop Talk Podcast, I’m sharing the surprisingly simple method I use to help...

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With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

Feeling stuck in perfectionism or weighed down by self-doubt? You’re not alone—and you don’t have to stay there!

In this quick yet powerful coffee chat, I’m sharing real conversations I’ve had with shop owners navigating mindset challenges like imposter syndr...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

Is Your Google Business Profile Costing You Customers?

Your Google Business profile is one of the easiest and most powerful tools to drive retail growth. In this Coffee Break episode of the Creative Shop Talk Podcast, I’m sharing ten quick, high-impact ways to audit and ...

 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

It’s not luck. It’s not magic. Running a successful retail shop takes purpose, planning, and showing up as your best self. In this inspiring episode, I’m sharing a powerful reminder from one of my favorite authors, Jon Acuff: 

“Awesome is never accidental.”

Let’s talk abou...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

I want you to ask yourself this question: “Why wouldn’t I be checking in mid-year with my retail business? Is there something I am avoiding? Am I making excuses like I’m ‘too busy’?” (Your words, not mine!) 

As a retail coach, it’s my job to not only teach you the steps you need to tak...

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With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

Running a retail business isn’t just about WHAT you sell—it’s about WHO you bringing together in your retail store. 

In this heartwarming and wisdom-filled episode, Cadence Kidwell of Fuzzy Goat (a yarn store in Thomasville, Georgia) shares how she’s built a thriving busine...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

Let’s make this summer your most joyful and productive yet, without the burnout.

In this episode, I’m sharing how to embrace a "Summer of Ease" while still keeping your retail business humming along behind the scenes. Whether you're a brick-and-mortar owner in peak tourist season or ex...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

 

Let’s talk about the “summer slowdown,” shall we? 

 

In this episode of the Creative Shop Talk Podcast, we’re flipping the script on the summer slowdown and showing you how to use any quiet time as a powerful CEO reset. Whether it’s organizing your back-end systems, strengthening cus...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

 

Do you struggle to schedule and/or keep your CEO dates with yourself? Running your shop like a true CEO isn’t just for big-box retailers: it’s for independent creative retail shop owners just like you - trust me on this. If you’ve ever felt like your business is dragging you down; if you KNOW you...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode:

 

Small habits can lead to big results!

 

In this episode of the Creative Shop Talk Podcast, I’m sharing 11 easy-to-start micro habits that can totally transform your retail business. These habits may be small, but they pack a powerful punch. From looking at your numbers...

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