Creative Shop Talk with Wendy Batten
How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that “accidental shopkeepers” and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and “winging” the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.
Episodes
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With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.
Want to plan your entire Q4 with me LIVE? Join me and a small group on September 1...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
The holidays are coming. Time to revisit this crucial part of your business.
One bad shopping experience can send a loyal customer packing. The good news? You have the power to make every visit unforgettable. Let’s talk about your customer’s journey.
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With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Struggling to improve retail staff sales training without turning your store into a pushy sales zone? You're not alone! Let’s talk about it. In this episode, I’m sharing how independent retailers can flip the script from selling to serving—while boosting revenue. Learn how to build a ...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Ready to transform your team from task-doers to strategic thinkers?
In Episode 272 of the Creative Shop Talk Podcast, I’m answering a question from one of my Mastermind members, Dan Haynes: How do we flip the mindset of management-level team members from task-oriented to strategic thin...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Let’s simplify the numbers you need to know and why in your retail business. Don’t be that retailer that is overwhelmed by numbers in retail—or worse, avoiding them altogether.
In this episode of the Creative Shop Talk Podcast, I’m sharing the surprisingly simple method I use to help...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Feeling stuck in perfectionism or weighed down by self-doubt? You’re not alone—and you don’t have to stay there!
In this quick yet powerful coffee chat, I’m sharing real conversations I’ve had with shop owners navigating mindset challenges like imposter syndr...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Is Your Google Business Profile Costing You Customers?
Your Google Business profile is one of the easiest and most powerful tools to drive retail growth. In this Coffee Break episode of the Creative Shop Talk Podcast, I’m sharing ten quick, high-impact ways to audit and ...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
It’s not luck. It’s not magic. Running a successful retail shop takes purpose, planning, and showing up as your best self. In this inspiring episode, I’m sharing a powerful reminder from one of my favorite authors, Jon Acuff:
“Awesome is never accidental.”
Let’s talk abou...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
I want you to ask yourself this question: “Why wouldn’t I be checking in mid-year with my retail business? Is there something I am avoiding? Am I making excuses like I’m ‘too busy’?” (Your words, not mine!)
As a retail coach, it’s my job to not only teach you the steps you need to tak...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Running a retail business isn’t just about WHAT you sell—it’s about WHO you bringing together in your retail store.
In this heartwarming and wisdom-filled episode, Cadence Kidwell of Fuzzy Goat (a yarn store in Thomasville, Georgia) shares how she’s built a thriving busine...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Let’s make this summer your most joyful and productive yet, without the burnout.
In this episode, I’m sharing how to embrace a "Summer of Ease" while still keeping your retail business humming along behind the scenes. Whether you're a brick-and-mortar owner in peak tourist season or ex...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Let’s talk about the “summer slowdown,” shall we?
In this episode of the Creative Shop Talk Podcast, we’re flipping the script on the summer slowdown and showing you how to use any quiet time as a powerful CEO reset. Whether it’s organizing your back-end systems, strengthening cus...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Do you struggle to schedule and/or keep your CEO dates with yourself? Running your shop like a true CEO isn’t just for big-box retailers: it’s for independent creative retail shop owners just like you - trust me on this. If you’ve ever felt like your business is dragging you down; if you KNOW you...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Small habits can lead to big results!
In this episode of the Creative Shop Talk Podcast, I’m sharing 11 easy-to-start micro habits that can totally transform your retail business. These habits may be small, but they pack a powerful punch. From looking at your numbers...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Running a shop can feel like juggling flaming squirrels – I totally get it!
In this episode of The Creative Shop Talk Podcast, I’m sharing a powerful training from the Retailer’s Inner Circle library to help you focus, prioritize, and actually get things done (without ...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Helping and inspiring independent retailers is my passion (and my job!), but I would be remiss if I never shared how inspiring my retailers are to ME. Their inspiration is never more apparent than when we are all together in person: talking shop, ruminating on all the things, and brainstorming th...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Can couples successfully run a retail shop together? Absolutely!
From a flash of inspiration on a trip to London to creating a beloved community hub in Thomasville, Georgia; Amy and Chris Hart join me on the Creative Shop Talk Podcast to share how passion, teamwork, and...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
What’s something you are doing now in your retail business that you wish you would have started doing sooner? When I ask clients this question, the answer is often “I wish I would have started an email list sooner.”
The reason is because they’ve learned over time that ema...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
LAST CALL! Are you ready to simplify your marketing strategy and boost your retail sales? Join me and a small group of driven retail business owners for my 6-week, hands-on program: The Sales and Marketing Accelerator! Each week, you’ll receive a short video with an actionable tip followed by a live, interactive strategy group ...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
Are you ready to simplify your marketing strategy and boost your retail sales? Join me and a small group of driven retail business owners for my 6-week, hands-on program: The Sales and Marketing Accelerator! Each week, you’ll receive a short video with an actionable tip followed by a live, interactive strategy group coaching se...
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