Mastering Conversations and The Art of Communication with Katherine Eitel Belt

Brief summary of show:

In this episode of Dental Decoder's podcast, I’m joined by Katherine Eitel Belt, the powerhouse behind LionSpeak, a company specializing in communication coaching. 

Katherine shares her journey from dental assistant to practice management consultant, ultimately focusing on helping teams communicate authentically and effectively. The discussion highlights key aspects of patient-facing, team-facing, and audience-facing communications. 

Katherine offers invaluable advice for handling difficult conversations and emphasizes the significance of maintaining high standards while fostering strong relationships. The episode also explores the broader societal impact of effective communication, especially in turbulent times.

We talk about:

• 00:00 Intro

• 03:00 Engaging Staff Meetings

• 03:42 Team Communication Tips

• 06:16 Handling Difficult Conversations

• 09:38 Generational Differences in the Workforce

• 11:48 Leadership and Coaching Skills

• 18:59 Navigating Challenges and COVID-19

• 21:07 Resources and Contact Information

• 23:38 Signature Question and Conclusion

Connect with Katherine

• Facebook: https://www.facebook.com/LionSpeak.net/ 

• LinkedIn: https://www.linkedin.com/company/lionspeak/ 

• X: https://x.com/Keitel1 

• YouTube: https://www.youtube.com/user/lionesslearning 

• Pinterest: https://uk.pinterest.com/lionspeak0431/ 

• https://www.lionspeak.net/ 

Connect with me

• Instagram: https://www.instagram.com/skfpracticesolutions/

• Instagram: https://www.instagram.com/thedentaldecoders/ 

• TikTok: https://www.tiktok.com/@skfpracticesolutions

• TikTok: https://www.tiktok.com/@dentaldecoderspc

• Facebook: https://www.facebook.com/skfpracticesolutions