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February 17, 2025 • 19 mins

This podcast episode from Byer Co, a boutique digital marketing agency, highlights the advantages of using a smaller agency over larger firms or in-house teams. Key benefits emphasized include cost-effectiveness, specialized expertise, faster project delivery, and greater flexibility to adapt to client needs. The post also stresses the importance of agility and personalized service, particularly beneficial for project-based work and remote collaborations. Byer Co. showcases its services, including SEO, web design, and various digital marketing strategies. The concluding section addresses website cookies and user consent preferences.

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Episode Transcript

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(00:00):
Welcome to the all new digital rage.

(00:02):
My name is Jeff.
I'm the producer here at Byer Company.
In this episode, we reveal the advantages of boutique agencies like ours.
From supporting in-house marketing efforts to supplementing your agency of record,
we talk about building a team of experts to support growth.
Here we go.
Okay.
So you're probably checking out this deep dive because you're thinking about, you know,

(00:23):
maybe shaking things up a little bit in terms of how you handle, you know, your business
needs specifically like which agency you're going to partner with.
Right.
Maybe you've even hit that point where like, you know, that one size fits all approach
from a larger agency.
Just isn't really doing it for you anymore.
Yeah.
I hear that.
So we're going to dive into this article from Byer Co.

(00:46):
They're a boutique agency themselves.
It's titled eight boutique agency benefits.
Okay.
And they actually lay out a pretty compelling case for why doing boutique could be the answer,
especially like in this business climate where every penny really counts.
Yeah.
And you know, it's interesting because what Byer Co is highlighting here is a shift like
how businesses are approaching these agency partnerships.

(01:08):
It's not just about the biggest name anymore or like the most extensive client roster.
Right.
I think there's a growing recognition that specialized expertise, agility and that close
knit relationship.
You get with a boutique agency that can deliver serious value.
Totally. And they start by addressing a concern that I think a lot of businesses might

(01:29):
have, which is like, well, I need these specialized services, but I don't want to totally overhaul
like my existing agency relationships.
Right.
So they propose supplementing your agency of record with a boutique firm that can like
fill in those gaps and bring a fresh perspective to your strategy.

(01:49):
It's like building a dream team almost.
Yeah.
You retain your core agency for their strengths, but you strategically bring in that boutique
agency to handle those specific projects or areas where they have that deeper expertise.
Yeah.
Byerco even suggests that this collaboration can actually enhance your existing strategies
without requiring you to do like a complete overhaul.

(02:10):
Exactly.
It's all about finding the right mix of expertise to really like optimize your approach.
Yeah.
And this ties into a broader trend.
I think we're seeing in the agency landscape kind of a move towards what you might call
modular approach to partnerships.
Interesting.
Businesses are recognizing the value of assembling a team of specialists.

(02:31):
Right.
Each kind of bringing their A game to the table rather than relying on just a single agency
to handle everything.
I like that modular approach.
Yeah.
Now speaking of expertise, let's talk about the structure of boutique agencies themselves.
Okay.
Byerco really emphasizes the benefit of these dedicated smaller teams.

(02:53):
And I think this really resonates with anyone who's ever felt like just another client,
like in a sea of accounts at a larger agency.
Oh, yeah.
Totally.
And what's key here is that personalized attention and streamlined communication that you
get with the smaller team structure.
It's not just about knowing your name.
You know, it's about that deep understanding of your vision, your goals, your company

(03:16):
culture.
And byerco highlights how this translates to a more collaborative and transparent process,
which can be really invaluable for businesses that want to be actively involved in the creative
process and have a clear line of communication with their agency partners.
It's about building that genuine partnership based on trust, mutual understanding rather

(03:38):
than like a purely transactional client agency relationship.
You know, this kind of close collaboration I think can lead to more innovative and effective
solutions because everyone kind of on the same page from the outset.
Totally.
Yeah.
And byerco then makes a point about faster delivery being like a key benefit of working with
a boutique agency.

(03:58):
Okay.
In today's fast paced business world, like agility is so essential.
Absolutely.
And they argue that boutique agencies are inherently more agile than their larger counterparts.
Right.
So what are the factors that really contribute to this speed?
Well, it's not just about, you know, having fewer people involved.
I think it's about the structure and the decision making processes.

(04:18):
Uh-huh.
With tech agencies, they typically have flatter hierarchies, which means fewer layers of approval
less red tape.
Right.
So that allows them to move quickly from concept to execution.
Byerco specifically mentions their daily and weekly development cycles, which is particularly
relevant for areas, I think like SEO and content marketing, where that consistent ongoing execution

(04:41):
is so key.
Yeah.
And those are areas where like maintaining that momentum is just so crucial.
Right.
Oh, absolutely.
It's not enough to just have a brilliant strategy on paper.
You need a team that can adapt and respond quickly to changes in the market or in, you know,
the digital landscape.
Exactly.
In those fields, speed can be a real competitive advantage.

(05:03):
And Byerco argues that the streamline structure and those lean decision making processes that
a boutique agency has can give businesses that that crucial edge.
Now, let's face it, when it comes to choosing an agency, budget considerations are always
top of mind.
Oh, for sure.
And that's where this next benefit that Byerco highlights really hits home, and that's budget
flexibility.

(05:24):
Right.
This is where I think the boutique model truly shines.
Unlike larger agencies that often have like rigid pricing structures and those pre-packaged
service offerings, boutique agencies are known for their ability to tailor their services
and their fees to fit the specific needs and budget of each client.
So it's not just about like getting a lower price tag.

(05:45):
Right.
It's about getting the most value for your investment.
Exactly.
You're paying for the specific expertise and services that you need without being locked
into this like one size fits all package that might include services you don't actually
even require.
Yeah.
And that's because at this budget flexibility often stems from like a deep understanding of
the challenges faced by different types of businesses, boutique agencies, particularly

(06:09):
those that specialize in certain industries, right?
Are often more in tune with the financial realities of their clients and are willing to
work collaboratively to find solutions that make sense for everyone involved.
So it's less about a standardized rate card and more about a conversation.
Exactly.
And the leadership where both sides are working together to achieve the desired outcome within

(06:30):
the available resources.
It's about finding that sweet spot where the client's needs, the agency's expertise and
that budget all align.
And that's something that boutique agencies by their very nature are often better equipped
to do.
Totally.
Now, this next benefit that buyer co-discusses ties directly into that idea of tailored solutions.

(06:52):
And it's the fact that boutique agencies often consist of specialists in their field.
They're not, you know, generalists trying to be all things to all clients.
Right.
They're deeply knowledgeable in their specific niches.
This is a crucial point by our co- for instance.
They specialize in areas like B2B, cybersecurity, manufacturing, IoT, green technology and digital

(07:14):
marketing.
Wow.
That's a lot.
Yeah.
But I guess they're not trying to be everything to everyone, right?
They've chosen to focus their expertise in specific areas and this allows them to go deep,
stay ahead of the curve and to offer those truly innovative solutions within those industries.
So if your business falls into one of those categories, it's certainly worth like considering

(07:35):
the value of partnering with an agency that speaks your language, right?
Understands the nuances of your industry.
And can offer insights that a more generalized agency might miss.
Yeah.
It's about finding that right fit.
You know, if you need deep specialized knowledge in a particular area, a Boutique agency with
that expertise might be the ideal partner.

(07:55):
Yeah.
It's like having an extension of your in-house team, but with a laser focus on a specific
area of your business.
I like that.
And that leads us to another key benefit that Byerco highlights.
And it's the fact that Boutique agencies are often seen as ideal for project work.
This is where they're smaller size and lack of bureaucracy I think becomes a major asset.

(08:16):
Yeah.
So just jump in, focus on that task at hand and deliver results efficiently without getting
bogged down in unnecessary processes or layers of approval.
So if you have a specific project that needs like dedicated attention, maybe it's a new product
launch, a website redesign or a targeted marketing campaign, a Boutique agency might be

(08:37):
the way to go.
They can provide that focused expertise and that streamlined approach that larger agencies
might struggle with.
Yeah. And this is particularly relevant for businesses that operate in a project-based
manner, where that ability to quickly assemble and deploy those specialized teams is critical
to success.
Total.

(08:58):
It's about having a nimble and responsive partner who can adapt to the unique demands of each
project.
Now in today's world, like the ability to work effectively in a remote or hybrid environment
is essential.
And this is another area where Byerco argues that Boutique agencies excel.
They're practically built for it.
They're reliance on modern communication tools and streamline processes.

(09:20):
Makes virtual collaboration seamless.
Byerco talks about how this allows them to seamlessly integrate with their clients teams
no matter where they're located.
And this can be huge advantage for businesses that have embraced remote work or have teams
spread across multiple locations.
It's about being location agnostic.
The focus is on the work, the collaboration and the results.

(09:43):
Adolesce of physical location.
Okay.
Last but certainly not least, Byerco brings up the cost comparison between hiring a Boutique
agency versus building an entire in-house team.
Mm-hmm.
And let's be real.
Assembling and maintaining an in-house team, especially one with specialized skills, can

(10:03):
be a substantial investment.
Oh, absolutely.
It's not just about salaries.
It's also benefits, overhead, training, and the ongoing costs associated with maintaining
a full-time team.
Right.
Byerco highlights how partnering with a Boutique agency allows you to access those same skills
and expertise at a fraction of the cost.
You're essentially getting the talent without the financial burden of full-time employees.

(10:26):
And that could be game changer for a lot of businesses, especially startups, small businesses
or those with limited resources.
Right.
But is there a potential downside to this cost-saving approach?
That's an excellent question.
Yeah.
While the cost savings are undeniable, it's important to consider whether you might
be sacrificing certain advantages that come with having a dedicated in-house team, such

(10:46):
as direct control over personnel and processes.
So it's kind of a trade-off, right?
You're gaining flexibility and cost efficiency, but potentially giving up some level of control.
Exactly.
And that's why it's so important to carefully weigh the pros and cons and consider your specific
needs and priorities before making a decision.
So we've covered a lot of ground here, examining the potential benefits of going Boutique,

(11:11):
based on buyer codes insights.
But what does this all mean for you and your business?
That's the million dollar question, isn't it?
And it's one we'll explore further as we continue this deep dive.
Okay.
But before we move on, let's pause here for a moment and let these points sink in.
What stands out to you as particularly relevant to your own situation?
You know, it's fascinating how buyer code frames these benefits, not just as like individual

(11:36):
selling points, but as pieces of a larger puzzle.
They're painting this picture of how boutique agencies by their very nature can be a better
fit for the evolving needs of businesses today.
It's almost like they're challenging that, you know, traditional agency model, suggesting
that bigger isn't always better.
Yeah, and that's a conversation worth having, especially as businesses become more discerning

(11:59):
about where they allocate their resources.
That old adage you get what you pay for, doesn't necessarily hold true in the agency world
anymore.
But buyer code is essentially arguing that you can get that exceptional quality and expertise
without the premium price tag.
Exactly.
They're additionally associated with larger agencies, but of course, you know, two sides

(12:21):
to every coin.
Absolutely.
While buyer code has made a compelling case for the benefits of boutique agencies, it's
important to acknowledge that this model might not be the perfect solution for every
business or every situation.
So how do you know if a boutique agency is right for you?
Like, what are the questions you should be asking yourself?
Well, first and foremost, I think you need to consider your specific business goals and

(12:45):
challenges.
What are you trying to achieve?
What are the pain points you're currently experiencing?
And do you believe a boutique agency with its specialized expertise and adial approach
could be the key to overcoming those challenges?
It's also crucial to kind of assess your internal resources and capabilities.

(13:05):
Do you have the bandwidth to manage a close collaborative relationship with a boutique
agency?
Right.
Are you comfortable with a more hands-on approach to project management?
Those are important factors to consider.
If you're looking for a more hands-off approach where the agency takes the reins and handles everything
with minimal input from your team, a larger agency with a more comprehensive service offering

(13:29):
might be a better fit.
Higher Co certainly wouldn't argue that their model is the right solution for every situation.
I think they're advocating for a thoughtful and informed decision-making process, one that
weighs the pros and cons in the context of your unique circumstances.
And that's what makes this deep dive so valuable.
It's not about telling you what to do.

(13:50):
It's about providing you with the knowledge and insights you need to make the best decision
for your business.
So let's take a moment to apply what we've learned to like a hypothetical scenario.
Let's say you're like a growing tech startup, you've got a limited budget, you need to revamp
your website and launch a targeted marketing campaign to attract new customers.

(14:12):
But you just don't have the resources to hire a full in-house marketing team.
Would a boutique agency be like a viable option in this case?
It certainly seems like a scenario where a boutique agency could be a great fit.
They could bring that specialized expertise in website design and digital marketing that
you need without those significant overhead costs of hiring full-time employees.

(14:37):
And their agility and streamlined approach would likely mean a faster turnaround time compared
to a larger agency.
But of course due diligence is still essential.
You'd need to carefully vet those potential agencies, assess their experience in your
specific industry and ensure that their culture and working style really align with your own.

(14:57):
It's about finding the right partner, not just a vendor.
You want an agency that understands your vision, shares your values, is genuinely invested
in your success.
And that's where I think those personal recommendations and referrals can be so invaluable.
Talking to other businesses that have worked with boutique agencies can provide those
valuable insights into their strengths, their weaknesses, their overall approach to client

(15:23):
relationships.
It's almost like finding a trusted advisor.
Someone you can rely on for guidance and support as you navigate the complexities of the
market.
That's a great analogy.
And in a way, that's what I think Bayerco is striving to be with this article, a trusted
source of information and insights that empowers businesses to make informed decisions about

(15:44):
their agency partnerships.
So as we wrap up this deep dive, what are the key takeaways you want our listener to walk
away with?
What are the essential questions they should be asking themselves as they consider the
potential of going boutique?
Well, first and foremost, I think it's important to recognize that the agency landscape is changing.

(16:05):
That traditional model of large full service agencies is being challenged by this new breed
of boutique firms that offer that specialized expertise, agility, and a more personalized
approach to client relationships.
And this shift is creating opportunities for businesses of all sizes to access that,
like top tier talent and services.

(16:26):
Exactly.
Without breaking the bank.
But it's crucial to approach that decision making process thoughtfully and strategically.
Don't just jump on the boutique bandwagon because it's trendy.
Right.
Carefully assess your needs, your goals, your resources, and your internal capabilities.
And don't be afraid to ask tough questions.
Like what are the agency's core competencies?
What's their track record in your industry?

(16:47):
How do they handle communication and project management?
And perhaps most importantly, what's their overall philosophy on client relationships?
It's about finding that right fit, the partner who can help you achieve your business goal
and navigate the challenges of the market.
So as you consider your agency options, remember that the power is in your hands, being

(17:09):
informed, be discerning, and choose the path that aligns with your vision for the future.
And with that, we've reached the end of our deep dive into the world of boutique agencies.
We hope this exploration has provided you with valuable insights and sparks and thought-provoking
questions.
Before we sign off, we'd like to leave you with one final thought to monitor.

(17:29):
So as businesses evolve and adapt to this rapidly changing landscape, could the very
definition of agency be like transforming as well?
Ooh, interesting.
It's a less about size and scope and more about specialized expertise, agility, and the
ability to seamlessly integrate with the company's existing structure and workflow.

(17:52):
That's a really intriguing question.
And it points to a potential future where I think the lines between those in-house teams
and those external agencies become increasingly blurred.
We might even see a rise in these hybrid models where businesses maintain a core internal
team.
But they strategically bring in those boutique agencies to handle specific projects, fill

(18:14):
those expertise gaps, or just provide a fresh perspective.
So it becomes less about choosing one model over the other and more about creating a customized
approach that leverages the strengths of both.
Precisely.
Building a dynamic and responsive ecosystem that can adapt to the ever changing demands
of the market.

(18:35):
And that requires, I think, a shift in mindset, both on the part of businesses and agencies.
So businesses need to be open to embracing those new models of collaboration.
While agencies need to position themselves as those strategic partners, not just service
providers.
And that's where I think that concept of boutique becomes less about size.

(18:56):
And more about a philosophy, a commitment to delivering that specialized expertise, that
personalized attention, and a truly collaborative approach to those client relationships.
So as you consider your agency options, don't limit yourself to those traditional categories
or preconceived notions, explore those possibilities, think outside the box.

(19:18):
And remember, the best solution for your business might be one that you create yourself.
And as we wrap up this deep dive into the world of boutique agencies, remember, the most
important takeaway is not just the information itself, but what you do with it.
Use these insights to inform your decisions, challenge your assumptions, and explore new
ways of achieving your business goals.

(19:39):
Until next time, keep diving deep and keep those questions coming.
Reach out to us at jbuyer.com for comments and questions.
Follow us at buyer company on social media.
And if you'd be so kind, please rate and review us in your podcast app.
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