In this episode, Philippa Channer discusses strategies for transforming first-time customers into loyal repeat clients. Building sustainable business growth hinges on cultivating strong relationships and delivering exceptional customer experiences. Philippa outlines actionable steps to foster loyalty, retain customers, and enhance engagement.
Timestamps:
- (00:00) Welcome and Introduction
- (01:00) Why Repeat Clients Are Vital for Your Business
- (02:00) Strategies for Turning First-Time Customers into Repeat Clients
- Exceptional first experiences
- Personalized follow-ups
- Offering loyalty incentives
- Regular communication
- Collecting and acting on feedback
- (05:00) Final Thoughts and Next Week's Topic Preview
Special Announcements and Links:
- Free 30-Hour EmpowerHer Discovery Session: https://channerconsultingllc.hbportal.co/schedule/660da85649ef86002d1790d3
- Subscribe for regular content on developing a solid marketing plan, marketing strategy, and marketing tips.
- Connect with us:
- Get in touch: info@channer-consulting.com
Popular Podcasts
United States of Kennedy
United States of Kennedy is a podcast about our cultural fascination with the Kennedy dynasty. Every week, hosts Lyra Smith and George Civeris go into one aspect of the Kennedy story.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com