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January 22, 2025 43 mins

Conflict happens—Let's talk about solving problems without losing our cool.

Lisa Perry, an expert in conflict resolution and negotiation, joins Elizabeth, Liz, and David to discuss one of the biggest challenges in events—dealing with conflicts. Whether it's a disagreement between vendors, issues with clients, or managing team dynamics, Lisa provides practical advice on how to address issues before they become major problems. They emphasize the importance of empathy, proactive communication, and sometimes just being willing to listen. This episode is full of real-life examples and strategies for making sure that even the toughest moments can lead to productive outcomes.

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