Flip the Cap

Flip the Cap

Working for one of the largest insurance brokerages in the nation, you could say Jencap’s experts know what they’re talking about. Why not share our insurance veteran experience with agents and brokers trying to navigate a world of unprecedented change? Join Kathryn Smith, Director of Marketing at Jencap, and leading professionals in the insurance industry, as she pops the top on ALL things insurance, brokerage, and coverage. In each episode, Kathryn talks with industry leaders on trends, tactics, and tools to manage complex cases, provide exceptional service, and adapt to an ever-changing environment.

Episodes

April 15, 2025 16 mins

Welcome to Flip the Cap, the insurance industry’s premier podcast! In this episode, Kathryn Smith sits down with Michael Yovino, Jencap’s Wrap Up Construction Practice Leader, and Consolidated Risk Solutions’ President, Josh Rogove. Their discussion covers when wrap-up programs are warranted, the risks of not using a qualified TPA, and how to perform a cost benefits analysis for these programs. Mike and Josh break down...

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Welcome to Flip the Cap, the insurance industry’s premier podcast! In this episode, Kathryn Smith sits down with Jencap’s Ben Beazley, National Property Practice Leader, and Louis Reynaud, Vice President and Wildfire Strategist, to break down the best approach to wildfire underwriting and risk mitigation.  

 

This episode offers retail agents tangible ways to best approach wildfire prone property risks, al...

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Welcome to Flip the Cap, the insurance industry’s premier podcast! In this episode, Kathryn Smith sits down with Anthony Manna, SVP at Jencap and a top-ranked broker specializing in professional, management, and cyber liability. Known for his expertise and industry accolades, Anthony shares the most relevant emerging trends in this space. He also breaks down several ancillary coverage lines that agents need to be selli...

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Welcome to Flip the Cap, the insurance industry’s premier podcast! In this episode, Kathryn Smith sits down with Kristi Tinker, a seasoned Workers' Compensation broker at Jencap with over 20 years of specialized experience. Together, they dive into the complexities of Workers' Compensation, exploring commonly misused class codes, industry trends, and noteworthy regulatory changes. They also discuss the unique challenges of the New ...

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Welcome to Flip the Cap, the insurance industry’s premier podcast! In this episode, Kathryn Smith sits down with Eric Holtzclaw and Cynthia Hayes of Liger, a full-service marketing firm. The three explore the dynamic world of marketing and its intersection with the insurance industry. They delve into how artificial intelligence is reshaping content creation and social media strategies while emphasizing the need for aut...

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Welcome to Flip the Cap, the insurance industry’s premier podcast! In this episode, Kathryn Smith sits down with Loren Henry, Energy Practice Leader at Jencap, to illuminate everything you need to know about the environmental, energy, marine and hazmat/oilfield industries. Loren sheds light on the environmental implications of “going green”, trends impacting the energy industry, and provides several examples that highlight the crit...

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In this episode of Flip the Cap, host Kathryn Smith and special guest Bruce Peddle, President of Jencap Insurance Services, take listeners on a journey through the dynamic world of insurance, the importance of innovative technology, and they unlock the secrets to successful change management. Tap into Bruce’s wealth of knowledge as he explores topics related to small transactional business, M&A, and more.

Episode Highlights:

  • (...
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In this episode, Jencap Director and certified catastrophe modeler, Bruce Norris delves into the intricacies of catastrophe modeling with our host, Kathryn Smith. With decades of experience in catastrophe analysis and technology, Bruce sheds light on the fundamentals of CAT modeling, explores the nuances of PML and AAL, and how a model’s data impacts insurance outcomes.

Episode Highlights:

  • 9:24 How Bruce's backpacking hobby le...
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Tune into a special edition of Flip the Cap where Kathryn Smith sits down with John Jennings, Jencap CEO, as he shares insight into his early days in the industry and the pivotal moments that led to the creation of Jencap. In this episode, Jennings unveils the strategies fueling Jencap's growth, the secret to successfu...

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In this episode of Flip the Cap, host Kathryn Smith sits down with Jeff Sandy, Jencap's Vice President of Workers’ Compensation. Being a statutory coverage, the inputs that determine the best carrier partner for a Workers’ Compensation risk are very different from the P&C world. There are also numerous alternative plans available depending on the risk that are full of nuanced complexities. With Jeff’s extensive expertise, listeners...

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In this episode of Flip The Cap, Kathryn Smith sits down with special guest Michael De Feo, Senior Vice President of Jencap’s Professional Lines Practice. Michael and Kathryn explore the volatile world of the professional lines industry - talking in great detail on what’s happening with Directors & Officers (D&O) Insurance, Errors and Omissions (E&O) Insurance, and financial institution risks. The game is changing so q...

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On this episode of Flip The Cap, Kathryn Smith sits down with special guest Roman Atkielski, Transportation Practice Leader at Jencap. He is an insurance veteran with 30+ years of experience in underwriting, marketing and program development. Roman has dedicated his entire career to transportation insurance, holding various roles with insurance carriers, reinsurers, and MGAs.

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On this episode of Flip The Cap, Kathryn Smith sits down with John LaCava (Chief Operating Officer of Jencap) to discuss the program management side of the insurance business. They dig into how the shift in the E&S marketplace has impacted programs, the importance of data and analytics in our industry, and Jencap’s strength as one of our country’s largest program administrators. John also reveals his past rockstar life...

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Welcome to Flip the Cap — the insurance industry’s premier podcast! In this episode, Kathryn Smith discusses important property insurance trends with Ben Beazley, EVP of Property at Jencap. Ben shares valuable information about alternative capital trends, how to best position your insureds for their upcoming renewals, the validity of modeling, trends he expects t...

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Welcome to Flip the Cap! Today on the show Kathryn sits down with Mark Maher, President of Jencap, to discuss everything you need to know about the rapidly changing insurance industry and how Jencap is poised to meet the challenges. From the war on talent, active M&A environment, climate change and everything in between, you don't want to miss it!

Episode Highlights:

1:25 The surprising way Mark lets off steam

5:49 The rapidly chan...

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Welcome to Flip the Cap! On today’s show, Kathryn sits down with Deborah Dioguardi, Senior Vice President of Jencap Specialty Insurance Services. Deborah is a highly sought-after Professional, Cyber and Management Liability specialist broker. In the interview, she discusses the interesting evolution of cyber insurance, one of the commonly missed professional lines coverages, what she expects the coming year to look like for our ret...

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Welcome to Flip the Cap!  Today on the show Kathryn sits down with Canaan Crouch to discuss everything you need to know about the environmental insurance marketplace.  Plus, when it comes time to Flip the Cap, Canaan sets a record.  You don't want to miss it!

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September 20, 2022 1 min

The insurance industry's premier podcast, Flip the Cap, premieres November 2022.

Join Kathryn Smith, Director of Marketing at Jencap, and leading professionals in the insurance industry, as she pops the top on ALL things insurance, brokerage, and coverage.  In each episode Kathryn talks with industry leaders on trends, tactics, and tools to manage complex cases, provide exceptional service, and adapt to an ever-changing environment...

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