GSB-51: How to Negotiate and Win - 13 Must Have Skills

In business we all have to do some degree of negotiation, when buying a home, a business or just with your suppliers or vendors, but we don't get to win each time, but we should win if we know and practice this 13 negotiating skills, stay tuned and let's find out what and how they work

Welcome to Gas station business 101 podcast, I am Shabbir Hossain, and this is episode 51. This is the show where we discuss how to start, run and grow a gas station business successfully and give you an inside look at many real life case studies so you can follow and be successful in this business.

This episode is also important because it is based on my new book " How to Master 13 Negotiating Skills and Win in Business" that I published a few months ago, I know I didn't mention it here before, but this is one book I have been working on for a while now and was finally able to finish it. It was a soft launch, as I wanted to get some feedback from people and see what they think of this book. Now that I got some great feedback, I am happy to announce that it is out and available on every digital and print platforms out there.

But this episode is not about my book but about the 13 skills that will help you win in business and in life

Let's dive right in and get started..

The first and most important lesson in negotiation is never to show desperation, no matter what you are buying or selling, the smell of desperation can spread really fast and ruin any chance at winning a deal.

There is some basic legwork that you need to do before each deal or negotiation, even long before you go to the table and sit down. You need to collect some data by research and discovery ahead of time so you can take the time to analyze it and then determine what your exact game plan is going to be.

I know this may sound confusing, but after I discuss all 13 skills sets I will walk you through a real-life example of a negotiation that I had done recently and how these skills sets worked in that negotiation process. I will share the details and the outcome of the negotiation so you can visualize how these 13 skills work in real life business situations.

Skill 1 - People Skill

Know how your behavior affects others.
Understand various negotiating styles and which one you're dealing with.
Change your style of meet the needs of the listener.

Skill 2 - Listening Skill

Using steps to learn the interest of others.
Three levels of listening to gain information.
How to perceive yourself while listening to win at negotiating.

Skill 3 - Develop a Full Plan Before You Go To Negotiate
What a detailed plan should include.
What alternatives should you be prepared for?
Additional planning to be prepared.

Skill 4 - Knowing What You Want

Know what you want to gain.
Know what you are willing to concede.
Know timeline and expectations.

Skill 5 - Knowing What They Want
Know their interests.
Know their walk-away alternative.
Know their authority.
Know their arguments, questions and tactics.

Skill 6 - Knowing When to Walk Away
Know your acceptable range.
Know their acceptable range.
Know your deal breakers. 

Skill 7 - Know How Much to Compromise
What is a compromise?
What can't be compromised?
The perception of compromise.

Skill 8 - Knowing the Barrier
Identifying the seven barriers
Language differences
Culture differences
Physical barriers
Personal problems
Preconceived notions
Reputation
Exhaustion
Overcoming barriers

Skill 9 - Knowing How to Control Your Emotion
How do you want to feel and why
What to do beforehand to put yourself