E49: Smart Person Syndrome®

Dr. Jean, The Results Queen® discusses Smart Person Syndrome®, the tendency to always have the answer reinforced in education but not effective in business. Dr. Jean emphasizes asking questions instead of making statements, as questions can show intelligence and gain insights. She provides examples of how factual questions lead to meaningful conversations. Dr. Jean advises business leaders and those in new business development to ask questions rather than talk about themselves, as questions overcome resistance and help achieve goals.

Key Takeaways:

• What is Smart Person Syndrome®?: Smart Person Syndrome® is the conditioning to always have the answer, which is reinforced in education but not always effective in business.
• Ask Questions: Asking questions can be a sign of intelligence rather than simply giving answers.
• Gain Valuable Insights: Probing questions helps uncover valuable information from others and achieve goals.
• Avoid Resistance: Questions overcome resistance from those with Smart Person Syndrome® tendencies.
• Drive Results: Business leaders should focus on asking questions of their teams rather than making statements to drive results.

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