Episode 60: Mastering Difficult Behaviors in Hard Conversations with Chris Wong

Difficult conversations are inevitable—but they don’t have to be unproductive. In this episode, we sit down with Chris Wong to explore strategies for managing tough discussions, avoiding common pitfalls, and ensuring your message is heard.

We also dive into highlights from our recent webinar, Mastering Difficult Behaviors in Hard Conversations, where we answered some of the biggest challenges professionals face when navigating conflict.

Tune in to learn: ✔️ The first step to handling difficult behaviors with confidence ✔️ Common mistakes that make tough conversations worse (and how to avoid them) ✔️ How to measure whether your approach was successful ✔️ What to do when someone pushes back or gets defensive ✔️ The latest insights on workplace communication and leadership

Listen now and take control of your next tough conversation!

Resources & Links: Watch the webinar: Mastering Difficult Behaviors in Hard Conversations Get Chris’s course: Mastering Difficult Conversions use code HRDQU for 10% off!

 

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Episode Sponsors:

Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.

HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUBOOST10 at checkout for 10% off your first year of your annual membership. That’s Visit hrdqu.com to learn more and join the HRDQU community.

HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.

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Torrance Lear