Leadership development is a $370 billion global industry – but how much of that investment is actually paying off? In this episode of the HRDQ-U In Review podcast, host Sarah sits down with Dr. Jack Phillips, founder of the ROI Institute, to discuss how organizations can demonstrate the true value of their leadership development programs. Jack reveals the need to go beyond anecdotal feedback and measure real-world impact.
Jack shares why fear often keeps organizations from evaluating their programs and explains how shifting the mindset – starting with business needs and involving leaders in setting measurable objectives – can drive better outcomes. He breaks down his approach to connecting training efforts to ROI, discusses common evaluation mistakes, and offers tips for collecting credible, executive-ready data.
Whether you're a leadership development professional, an HR leader, or a business executive, this episode offers straightforward, actionable insights to help you design programs that truly move the needle and demonstrate the value of leadership development programs.
What You’ll Learn:
- How to connect leadership development to business needs
- Ways to overcome the fear of measuring ROI
- The value of leadership development at levels 3 and 4 evaluation: application and impact
- How to present data that resonates with executives
- Tips for starting small and building momentum
Chapters & Time Stamps
00:00 – Introduction
01:08 – Jack’s Background
03:17 – Why Organizations Avoid Measuring Leadership ROI
04:47 – Executive Buy-in and Key Takeaways
06:06 – Connecting Development to Business Needs
07:03 – Letting Leaders Choose Impact Measures
09:15 – Sharing Results with Credibility
10:44 – How Long It Takes to See ROI
12:25 – Going Beyond Learning: Level 3 & 4
13:46 – Where to Learn More
Action Items
- Watch the full webinar replay on HRDQ-U for more insights
- Learn more at roiinstitute.net or contact Jack directly at jack@roiinstitute.net
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Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
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