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September 29, 2020

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Welcome to Day two Session one of the Interpreting Wine Hospitality Summit 2020. Today is all about restaurants and we start with a long overdue visit to Tredwells to speak with Chef Owner Chantelle Nicholson. We first hear her origin story and transition from studying law into various roles in hospitality. Looking at her up to date ideas for what a restaurant can be, which has developed during lockdown. We talk about the circular economy and the passion that Chantelle has for supporting local producers. Chantelle takes us inside decisions she made at the start of lockdown and discusses how the team kept on the same page and communicated throughout. She discusses how they reopened and thoughts on keeping staff engaged throughout. Chantelle shares the triple whammy her part of Central London is suffering and how this contrasts with London neighbourhoods. What people learned about food during lockdown and how their buying habits may have changed for good. We talk no-shows and how the industry might start to change perceptions. Before she looks ahead to the end of furlough and beyond.

Episode outline:

Origin Story

The essence of a restaurant

The circular economy and supporting local producers

Chantelle’s response at the start of lockdown

Team communication during lockdown

Coming out of lockdown

Central London’s triple whammy vs the neighbourhoods

Innovation during lockdown and how buying habits have changed


The future


Guest Links


The Interpreting Wine Hospitality Summit was recorded in September 2020, with the world recovering from the global pandemic and the hospitality sector still particularly challenged. This series of seven episodes features some of the UK’s most respected voices discussing the impacts on wine, food, cocktails, bars, retail and events. Listen, share ideas and reconnect during this four day virtual summit held across web, podcast and social media. Please do share using the hashtag IW Summit and encourage anyone who might be interested to sign up at 


Intro and outro music
Welcome to the Show Kevin MacLeod (

Licensed under Creative Commons: By Attribution 3.0 License

Guest: Chantelle Nicholson, Tredwells

Date recorded: 11 September 2020







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