Leading Learning Podcast

Leading Learning Podcast

The Leading Learning Podcast is the show for people in the business of adult continuing education, professional development, and lifelong learning.

Episodes

February 27, 2024 27 mins

Learning businesses care about creating effective learning. Doing so is at the heart of why learning businesses exist. But what happens when effective learning practices clash with what learners want or what they believe is effective?

That clash is precisely what Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele explore in this episode, which looks at desirable difficulties and the specific difficulty desirable difficul...

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Learning, education, and professional development are not the same. Similar, yes, interrelated even, but fundamentally and importantly different. If learning businesses take the parochial view of learning as merely education, they unnecessarily limit their impact and their possibilities.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele explore the strategic importance of recognizing the differen...

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Everybody loves a good story. It’s what draws us to good books, good movies, good podcasts. And we know that good stories can draw prospective learners to us and the learning experiences we offer. But telling a good story is harder than it looks, particularly in the realm of business, where often too much emphasis is put on numbers, data, and building a case rather than appealing to emotions, human connection, familiar patterns, an...

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Digital credentials aren’t as valuable on their own as they are in an ecosystem that uses open standards to connect learners and employers and where relevant data about skills achieved, pathways to new roles, and the needs of the job market intersect.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa talk about standards-based digital credentials being at tipping point and the need for learning business...

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January 30, 2024 26 mins

Learning businesses rely on the revenue that comes from their educational offerings. That means learning business professionals have to know how to determine the best pricing—the best pricing for attracting and converting prospective customers, the best pricing for maintaining and maximizing revenue levels, and the best pricing for achieving strategic goals.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Ce...

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With the release of ChatGPT in November 2022, artificial intelligence broke into the mainstream and became a more practical rather than theoretical topic than ever before. AI has the potential to lighten the existing load and to enable new activities for learning businesses, particularly in the realms of marketing and personalization.

Erica Salm Rench is the chief operating officer at rasa.io, which uses AI to send personalized new...

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January 16, 2024 21 mins

Just as taking time to look back and reflect is a good practice, so too is taking time to look ahead and plan.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele share survey data about what learning businesses plan to focus on in 2024. You can use the data for quick benchmarking and to help you get clearer about your learning business’s priorities for the year ahead.

Show notes and a downloadable...

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January 9, 2024 29 mins

Reflection is a good practice, in life and in learning, especially for those working in and for learning businesses. But it’s all too easy to skip because taking time to reflect often isn’t as pressing and urgent as other things on the to-do list.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele act as avatars and model doing the behavior they encourage others to engage in periodically as they r...

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Strategy and collaboration in open, loosely connected, complex networks require a different approach than the top-down planning that has long dominated organizational strategy-setting.

In this redux episode of the Leading Learning Podcast, co-host Celisa Steele talks with Ed Morrison, who pioneered Strategic Doing, an approach to strategy and collaboration in open, loosely connected, complex networks, and who co-authored Strategic ...

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December 26, 2023 25 mins

Giving and receiving feedback is harder than most people think. Learning business professionals need to take the time to study the art and science of feedback because of the critical role feedback plays in learning.

In this redux episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele discuss how to give and receive feedback effectively, common misconceptions about feedback, and the tremendous impact feedback ...

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Trust is fundamental in marketing. Without trustworthy marketing, products and services, no matter how excellent, will languish because today, by default, audiences doubt what marketers say. What this means is learning businesses need to do the work to collect and use evidence to back up their marketing claims.

In episode 388 of the Leading Learning Podcast, co-host Jeff Cobb talks with Melanie Deziel about exactly how to do that. ...

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December 12, 2023 35 mins

Marketing has arguably undergone more change in the last decade than any other field, which means learning businesses have to stay on top of their marketing game to make sure they reach the right learners and bring in the critical revenue that keeps them humming along.

In this episode of the Leading Learning Podcast, number 387, co-host Celisa Steele talks with Greg Stuart. Having spent over three decades in the field, Greg has con...

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December 5, 2023 24 mins

What is capacity? The dictionary defines capacity as “the facility or power to produce, perform, or deploy.” But we dig deeper to look at what capacity means for learning businesses.

We explore three key facets of capacity (people, technology, and processes), look at capacity both as an assessment of current reality and a way to think about an ideal future state, and touch on how capacity plays out at three levels (individual, orga...

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You’ve heard it said that culture eats strategy for lunch, and getting culture right is arguably even more important for learning businesses than for other types of organizations because the creation of a culture that truly embraces learning is so integrally tied to both what a learning business does internally and what it offers externally. This means learning business leaders need to give time and energy to fostering an awakened ...

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On average, we make 35,000 decisions a day. The sheer quantity means a process for making effective, successful decisions is a foundational aspect of leadership. But decision-making isn't often taught in school or on the job.

In this episode of the Leading Learning Podcast, number 384, co-host Celisa Steele talks with Jack Flaherty, author of The Decision Switch: 7 Principles of Successful Decision-Making, about his decision-making...

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Learning styles are a pernicious myth, but learner preferences are a reality that learning businesses disregard at their own risk. Learning businesses need to balance using effective learning strategies and approaches with giving learners want they want.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode383.

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Learning businesses that look for results strive to change behavior. They want to develop and deliver learning experiences that support learners in doing something new or doing something better. But designing for behavior change requires a specific focus and understanding of how learning works. Luckily, Leading Learning Podcast co-host Jeff Cobb gets to talk with an expert in designing learning for behavior change in this episode, ...

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This episode will take 30+ minutes to listen to—or less if you like to speed up the audio. But, however long it takes you to get through the episode, we hope you’ll take away at least three things you can use in your learning business. Find a sheet of paper or open a note-taking app, and write down the numbers 1, 2, and 3. As you listen to this conversation with Dr. Brian McGowan, fill in a takeaway beside each number.

Brian has st...

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The average learning business does a lot. Add what a learning business could or should do to what it already does, and the list of possibilities is overwhelming. This episode of the Leading Learning Podcast focuses on four often-overlooked areas where we think investing more time and energy will pay off for learning businesses: supporting subject matter experts, providing practice opportunities, evaluating impact, and telling a coh...

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Developing effective learning products should be a central goal of all learning businesses, and one way to gauge effectiveness and then refine learning products is with learner surveys. In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with a true expert in the domains of learner surveys and learning effectiveness: Dr. Will Thalheimer. Will is a consultant, speaker, researcher, and author of Performance-Focus...

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