If you're only focused on getting new clients, you're leaving money on the table. Retention is the most underrated (and profitable) skill in coaching — and it's one we systemize inside BSTCA. In this episode, I'm breaking down the retention frameworks that help our coaches re-sign 80%+ of their clients, create predictable MRR, and build brands that don't rely on constantly chasing the next sale.
What You'll Learn:
The 3 R's of retention: Results, Relationship, and Re-sign runway
What coaches get wrong when trying to "support" clients
How onboarding, feedback loops, and mid-program pivots boost re-sign rates
The exact timing and strategy we teach for pitching renewals
Need help with retention? Send me a DM with the word "RETENTION" today.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
The Male Room with Dr. Jesse Mills
As Director of The Men’s Clinic at UCLA, Dr. Jesse Mills has spent his career helping men understand their bodies, their hormones, and their health. Now he’s bringing that expertise to The Male Room — a podcast where data-driven medicine meets common sense. Each episode separates fact from hype, science from snake oil, and gives men the tools to live longer, stronger, and happier lives. With candor, humor, and real-world experience from the exam room and the operating room, Dr. Mills breaks down the latest health headlines, dissects trends, and explains what actually works — and what doesn’t. Smart, straightforward, and entertaining, The Male Room is the show that helps men take charge of their health without the jargon.