In this episode, Geoffrey hosts Stephanie S. Abbott—a healthcare executive, cancer survivor, and champion of human connection.
Stephanie’s experience navigating the healthcare system as both a patient and leader revealed a powerful truth: human connection is at the heart of healing.
Discover the vital link between employee experience and patient outcomes, and how supporting healthcare teams can lead to life-changing care.
This episode is a candid, inspiring look at resilience, purpose, and what it means to truly care for others—whether you're leading a team or receiving care yourself.
Additional Resources:
Connect with Stephanie Abbott on LinkedIn
Buried or Planted by Stephanie S. Abbott
www.mo-mentsofexperience.com
Follow PeopleForward Network on LinkedIn
Learn more about PeopleForward Network
Key Takeaways:
- Turning Pain into Purpose: Stephanie shared how her cancer diagnosis became the catalyst for her mission to improve healthcare through empathy and connection.
- The Intersection of Employee and Patient Experience: Healthcare systems must prioritize employee well-being to enhance patient care, as the two are deeply interconnected.
- The Power of Words in Healthcare: The right words can provide hope or strip it away. Human connection and empathy are crucial in every interaction, from physicians to support staff.
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