PrinterChat: AI-Driven Online Shopping Needs Print

Jamie McLennan, Will Crabtree, and Deborah Corn discuss how AI-driven holiday shopping is reshaping buyer behavior, and how printers can reposition print to add value throughout an AI-first customer journey. They also explore retail trends, shopping in-store versus online, and the critical role print plays in building trust, loyalty, and meaningful customer experiences.

Mentioned in This Episode:

AP News – AI-assisted shopping is the talk of the holiday shopping season: https://apnews.com/article/artificial-intelligence-holiday-shopping-chatgpt-0722dce44b4a479ec4ce476bbd15dfa9

Reuters – AI helps drive record $11.8 billion in Black Friday online spending: https://www.reuters.com/business/retail-consumer/us-consumers-spent-118-billion-black-friday-says-adobe-analytics-2025-11-29/

LinkedIn News – AI likely to drive record Cyber Monday sales: https://www.linkedin.com/news/story/ai-likely-to-drive-record-cyber-monday-sales-6781852/

Girls Who Print Conference Replays: https://www.youtube.com/@GirlsWhoPrintGlobal

PrintFM: https://printfmradio.com/

Jamie McLennan: https://www.linkedin.com/in/jamieprints

Innvoke: https://innvoke.com/ 

Will Crabtree: https://www.linkedin.com/in/willtheprinter/

Tampa Media: https://tampa.media/

Printing In a Box: https://printinginabox.com

Deborah Corn: https://www.linkedin.com/in/deborahcorn/

Print Media Centr: https://printmediacentr.com

Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2

Girls Who Print: https://girlswhoprint.org

Project Peacock: https://ProjectPeacock.TV