Disagreements are inevitable—but conflict doesn't have to be destructive. In this episode, you'll learn how to handle tough conversations with calm, clarity, and confidence. This isn't about avoiding conflict—it's about navigating it with emotional intelligence and real leadership. The conversation covers practical steps to remain in control, de-escalate tension, and respond with intention instead of impulse.
You'll discover why so many managers struggle to lead in heated moments—and what you can do to become the voice of reason when emotions run high. Learn to pause, stay grounded, and create space for productive dialogue, even when you're under pressure. This episode offers tactical tips to name emotions, slow down your reactions, and transform reactive communication into thoughtful leadership.
We'll also unpack real-world examples of miscommunication, overreaction, and power struggles—plus how to turn those into connection, collaboration, and clarity. The secret? Mastering your own emotional response. This isn't theory—it's a proven mindset shift you can apply today. Whether you're leading a team or just tired of conversations going sideways, this is your blueprint for communication under fire.
If you want to influence others without overpowering them—and finally stop reacting in ways you regret—don't miss this episode. You'll walk away with a clear framework to lead calmly, correct effectively, and stay composed when it counts most.
Episode Timestamps
-
0:00 – 5:00: Why calm leadership matters in tense moments
-
5:00 – 10:00: The impact of emotional triggers and how to pause before reacting
-
10:00 – 15:00: How to name the emotion and build trust during conflict
-
15:00 – 20:00: What it means to stay in the conversation, not the red zone
-
20:00 – 25:00: Practical steps to slow things down and de-escalate
-
25:00 – 30:00: Tools to redirect and validate without surrendering leadership
-
30:00 – 35:00: How to reset communication habits and model emotional control
-
35:00 – 35:41: Final takeaway: Why real leaders respond, not react
👉 Links:
👉 Effective Communication Management Training For Free!
Stay Connected with Newsletters and Updates
Join our mailing list to receive our team's latest news and updates. Don't worry; your information will not be shared.
We hate SPAM. We will never sell your information for any reason.
Learn More About Our Online Training Courses
Contact Vaughn@rdltraining.com for a Free Consultation
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Ruthie's Table 4
For more than 30 years The River Cafe in London, has been the home-from-home of artists, architects, designers, actors, collectors, writers, activists, and politicians. Michael Caine, Glenn Close, JJ Abrams, Steve McQueen, Victoria and David Beckham, and Lily Allen, are just some of the people who love to call The River Cafe home. On River Cafe Table 4, Rogers sits down with her customers—who have become friends—to talk about food memories. Table 4 explores how food impacts every aspect of our lives. “Foods is politics, food is cultural, food is how you express love, food is about your heritage, it defines who you and who you want to be,” says Rogers. Each week, Rogers invites her guest to reminisce about family suppers and first dates, what they cook, how they eat when performing, the restaurants they choose, and what food they seek when they need comfort. And to punctuate each episode of Table 4, guests such as Ralph Fiennes, Emily Blunt, and Alfonso Cuarón, read their favourite recipe from one of the best-selling River Cafe cookbooks. Table 4 itself, is situated near The River Cafe’s open kitchen, close to the bright pink wood-fired oven and next to the glossy yellow pass, where Ruthie oversees the restaurant. You are invited to take a seat at this intimate table and join the conversation. For more information, recipes, and ingredients, go to https://shoptherivercafe.co.uk/ Web: https://rivercafe.co.uk/ Instagram: www.instagram.com/therivercafelondon/ Facebook: https://en-gb.facebook.com/therivercafelondon/ For more podcasts from iHeartRadio, visit the iheartradio app, apple podcasts, or wherever you listen to your favorite shows. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.