The Purposeful Banker

The Purposeful Banker

The Purposeful Banker podcast is focused on the issues, industry topics, and concerns on the minds of bankers, especially in the commercial banking market. From market trends to business strategy, listeners get insightful, concrete information to help them build stronger financial institutions.

Episodes

April 29, 2025 40 mins

Listeners, give us your feedback to help us make The Purposeful Banker more meaningful for you! Take our brief, 10-question survey at q2.com/podsurvey 

In this episode, Dave Brebner returns to The Purposeful Banker to continue discussing how financial institutions can boost their small business portfolio using a strategic framework.

Related Links

Small Busi...

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Mary Gilmeister, the CEO of PaymentsFirst (formerly MACHA), joins the podcast to talk about the organization’s Instant Payments Cookbook, who needs to read it, and how it came together.

Related Links:

The Instant Payments Cookbook (Use promo code Q22025 for discount)

PaymentsFirst website

Mary's LinkedIn

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Joe Cody, principal digital solution...

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Listeners, give us your feedback to help us make The Purposeful Banker more meaningful for you! Take our brief, 10-question survey at q2.com/podsurvey 

This episode, featuring Dave Brebner from Q2 Strategic Advisory Services, is the first of a two-part series that details how financial institutions can boost their small business strategy -- or any portfolio strategy -- based on a proven success...

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March 4, 2025 18 mins

In this episode of The Purposeful Banker, Jim Young welcomes Sara Seguin from Alloy to talk about some of the important takeaways from Alloy's 2025 State of Fraud Report.

Related Links

[Report] Alloy's 2025 State of Fraud Report

[LinkedIn] Sara Seguin

[Solution Information] Q2/Alloy

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Jim Young welcomes Jim Mortensen from Datos Insights for this mini-episode providing a preview of a March 13 webinar on fraud orchestration and how it can help financial institutions build stronger defenses.

Register for March 13 webinar: Fraud Orchestration: Staying A Step Ahead of Financial Fraudsters

Jim Mortensen's LinkedIn

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The Purposeful Banker welcomes Caroline Vahrenkamp from Filene Research Institute to talk about the business banking opportunity for credit unions, how they can take advantage, and the market impact.

Related Links

Caroline's LinkedIn

Filene Research Institute on LinkedIn

[Podcast Series] Experience Factor with Jim Marous

[Webinar with CUInsight] Innovation for the Win: How Cyprus Credit Union Uses Data to Improve Lives

[White Pa...

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February 4, 2025 18 mins

The Purposeful Banker welcomes Christine Held and Jessica Salerno from Bank of Ann Arbor to talk about why their bank is a strong proponent of positive pay to help business customers battle payments fraud and how it has shaped cutomer relationships.

Related Links:

[2024 Datos Report] The Opportunity Your FI Is Missing by Not Effectively Selling Positive Pay

Christine Held on LinkedIn

Jessica Salerno on LinkedIn

Cheryl Brown on Lin...

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January 21, 2025 21 mins

In this episode of The Purposeful Banker, Jim Young and Anna-Fay Lohn, Q2 senior strategic business advisor and co-author of the 2025 State of Commercial Banking report, preview some of the takeaways in this year's report, which is based primarily on the proprietary pricing data in Q2 PrecisionLender.

[Webinar] 2025 State of Commercial Banking

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January 7, 2025 35 mins

This week’s The Purposeful Banker shares Tania Katan’s talk from the 2024 BankOnPurpose executive leadership conference, where she demonstrated how creativity and humanity drive passion and innovation—even in the banking industry.

[...

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In this episode of The Purposeful Banker, we share Sam Maule’s keynote from the 2024 BankOnPurpose executive leadership conference, where he likened the pressurized environment of a submarine to the pressures of the banking industry.

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The Purposeful Banker welcomes Matt Ross from Accenture to talk about how small businesses’ banking needs have changed and how financial institutions are responding.

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The Purposeful Banker welcomes back Stacy Armijo from Amplify Credit Union to talk about the credit union’s unique approach to customer experience, non-interest income, and commercial banking. 

[Client Success Story] Q2 Help...

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October 22, 2024 30 mins

The Purposeful Banker welcomes back Sam Maule from Moov, a speaker at our upcoming BankOnPurpose leadership conference and a self-proclaimed "technology optimist," to talk about AI, fraud, and the profound effect technology is havi...

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October 8, 2024 29 mins

In this episode of The Purposeful Banker, Dallas Wells welcomes Q2 Chief Availability Officer Lou Senko to discuss the impact of fraud on the industry and Q2’s approach to security and cybercrime.

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September 24, 2024 34 mins

What does bank technology have in common with a semi truck? And how does business nihilism get in the way of digital transformation? Find out as Q2 Chief Technology Officer Adam Blue joins Dallas Wells for this episode of The Purposeful Ba...

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September 10, 2024 28 mins

In this episode of The Purposeful Banker, Dallas Wells welcomes Hunter Moses, head of Q2’s Strategic Advisory Services team, to discuss how segmentation and personalization can make a big difference in attracting and keeping small ...

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August 19, 2024 32 mins

In honor of Q2’s 20th anniversary, Dallas Wells welcomes our founder Hank Seale to the podcast for a look back at how his mission of empowering financial institutions through technology has come to fruition and how he’s bringing the next part of his vision to life.

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In this episode of The Purposeful Banker, Dallas Wells welcomes Kathy Dwyer from the Q2 product team to discuss the growing demand for integration between companies’ ERP accounting systems and their digital banking platforms.

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In this episode of The Purposeful Banker, Dallas Wells welcomes Beth-Anne Bygum, Q2’s chief information security officer, to discuss the implications of GenAI on security and compliance and what financial institutions should consider for s...

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