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June 4, 2025 21 mins

Episode Description

Your website is more than a digital storefront—it’s the heart of your brand. In this episode, John Grimshaw, Ezra Firestone, and Kurt Elster unpack the proven strategies behind high-converting e-commerce sites. From the pitfalls of homepage design to the power of mobile-first thinking, they reveal how to turn casual visitors into loyal customers. If you want to build a brand that lasts (not just a business that sells), this is your roadmap.

"Get out of your own way. Your customers don't care how pretty your site is—they care how easy it is to buy." — Kurt Elster


You Will Learn:

  • Why relying solely on marketplaces limits your growth—and how to take back control.

  • The #1 metric that matters when building an e-commerce site.

  • How to structure your homepage for maximum impact (hint: it's not about looking like Apple).

  • The mobile-first mindset that can double your conversions.

  • The quick fix that boosted conversion rates by 24%—without redesigning the whole site.


Links & Resources


Timestamps (Chapters)

  • 00:00:48 – Ezra’s Top Tool for Email & SMS: Omnisend

  • 00:02:10 – Why You Must Build Your Own Website (and Not Just Sell on Marketplaces)

  • 00:05:17 – The #1 Goal for Your Website: Capture Information

  • 00:06:27 – The Secret to High-Converting Sites? Convenience

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