Whether you're leading a group practice, managing a team, or heading a project, your ability to communicate directly shapes your success.
Yet even the best leaders can unintentionally undermine their message—and their mission—by falling into common communication traps.
Michael Diettrich-Chastain from ARC Integrated recently shared five of the most common communication mistakes leaders make, why they happen, and what to do instead. Here's a breakdown of his thoughtful, experience-based guidance.
09:50 Why Communication is a Top Leadership Struggle
11:31 The Power of Being Direct
15:52 Ignoring Communication Styles
18:22 Document It, Don’t Just Say It
26:19 What’s Your Behavioral Plan? Why Every Practice Needs One
28:38 When You Care Deeply, Accountability Hurts—But It’s Still Necessary
Show Sponsor Arc Integrated
This episode is sponsored by Arc Integrated — a company that has truly transformed the way I lead. I’ve personally worked with Arc Integrated, and Michael was my business coach. He helped me restructure my leadership approach, delegate more effectively, and create systems that gave me fewer headaches and more time to focus on what matters. As a result, our team just had our best month yet — and I can confidently say that stepping into real leadership made it happen.
Arc Integrated specializes in helping leaders navigate change with confidence. Through personalized coaching, leadership training, and strategic planning, they help reduce stress, enhance communication, and build emotional intelligence within teams.
Visit arcintegrated.com/coaching to schedule your free leadership consultation. You’ll walk away with tangible strategies to drive the success of your practice.
Michael Diettrich-Chastain's Resources
Arc Integrated
Michael on Instagram
Arc Integrated on Instagram
Michael on LinkedIn
Arc Integrated on Facebook
Michael on Facebook
Michael’s Book
Michael’s Card Deck
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