In this episode of Yes, And with Avish Parashar, I'm joined by Toni Thomas from Challenger, Gray & Christmas to explore a topic that doesn't get nearly enough attention: offboarding.
While onboarding gets the red carpet treatment, too often the way people exit an organization is abrupt, impersonal, and damaging — to them and to the company. Toni shares why offboarding is more than collecting a laptop and cutting off email access — and how handling it with empathy and intention leads to better outcomes, less litigation, and a stronger employer brand.
We also dig into what it's like to be in transition, how individuals can navigate it successfully, and how networking and self-care can shift the experience from isolation to opportunity.
Key Takeaways
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Why offboarding should be treated with the same care as onboarding
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How the ripple effects of a poorly handled layoff affect morale, productivity, and reputation
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The ROI of outplacement support — for both the employee and the company
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Common mistakes organizations make during layoffs and how to avoid them
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What the "peak-end rule" means for how employees remember their time at your company
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Practical advice for individuals in transition: routines, relationships, and reframing
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How to network authentically — even when you feel like you have nothing to offer
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Why helping others during transition can boost confidence and open new doors
Relevant Links
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Connect with Toni Thomas on LinkedIn (mention you heard her on the show and ask her for her "Offboarding Checklist)
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Learn more about Challenger, Gray & Christmas: https://www.challengergray.com
Learn about Avish's speaking and workshops: https://www.avishparashar.com
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