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November 17, 2025 26 mins

Hertz, a once-dominant car rental brand, faced near-total collapse during the COVID-19 pandemic after filing for Chapter 11 bankruptcy in May 2020. Burdened by $19 billion in debt and a revenue drop of 73% in April 2020, the company had become financially unsustainable. Massive layoffs and furloughs followed, while customers reported being falsely accused of grand theft auto when Hertz filed stolen vehicle reports on legally rented cars—a practice linked to systemic operational failures dating back years. Despite the crisis, Hertz remained operational, setting the stage for an improbable revival. In a twist fueled by the emerging ’meme stock’ phenomenon, retail investors on platforms like Robinhood drove Hertz’s stock up over 800% from its 40-cent low, defying traditional bankruptcy outcomes. This surge, detached from fundamentals, highlighted a cultural shift in market dynamics driven by social media and speculative retail trading. Meanwhile, billionaire investor Carl Icahn exited his 39% stake at a loss of over $1.8 billion, underscoring the divergence between institutional and amateur investor behavior. Hertz emerged from bankruptcy on June 30, 2021, backed by $17.5 billion in new financing from private equity firms including Centerbridge Partners, Warburg Pincus, and Knighthead Capital. Its recovery was accelerated by a surge in used car prices due to pandemic-driven supply chain disruptions, allowing Hertz to monetize its fleet at premium values. Rising rental demand and limited vehicle availability enabled higher pricing, boosting profitability. Post-bankruptcy, Hertz signaled a bold new direction by announcing the purchase of 100,000 Tesla vehicles, marking a strategic pivot toward electrification. However, customer experience suffered, with widespread reports of understaffed locations, broken reservations, and operational chaos, tarnishing the brand’s legacy of convenience. Founded in 1918 by Walter Jacobs and later acquired by transportation pioneer John D. Hertz—originally Sandor Herz, an Austrian immigrant and former boxer—the company had long been a trailblazer, introducing innovations like airport rentals, one-way trips, and early reservation systems. Over decades, it changed hands from General Motors to RCA, United Airlines, Ford, and finally private equity, reflecting its strategic value across industries. The 2020 crisis tested its resilience, but a confluence of favorable market conditions, fresh capital, and unprecedented retail investor enthusiasm allowed Hertz to survive. The episode serves as a case study in modern corporate distress, illustrating how digital culture, asset valuation shifts, and financial engineering can combine to resurrect a failing enterprise. Hertz’s journey underscores the volatility of 21st-century capitalism, where brand endurance, market timing, and even internet virality can outweigh traditional financial health. Its story remains a powerful example of reinvention, risk, and the unpredictable forces shaping today’s business landscape.

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