Dax built Lightspeed into a $1B ARR public company—even though he bootstrapped for the first 7 years. In this episode, he reveals exactly how he used a 4x pricing shift to create a global reseller machine that grew him to $10M ARR. He also breaks down why obsessing over design and deep customer empathy built the foundation for success.—and how stepping away from his comfort zone as an introverted developer was the key to scale. If you’re an early-stage founder trying to nail pricing, distribution, and long-term strategic decisions, this story is your playbook.
Why You Should Listen
Keywords
product market fit, pricing strategy, bootstrapping, reseller partnerships, early-stage startups, go-to-market strategy, startup scaling, founder lessons, Lightspeed POS, profitability
00:00:00 Intro
00:07:56 Landing the First Customers Without a Product
00:11:28 The Pricing Strategy that Changed Everything
00:19:20 Growth Through Partnerships
00:26:18 Why a Business Plan Can Actually Help
00:34:33 Profitable from Day One
00:42:15 From On-Premise to the Cloud
00:46:59 Finding Product-Market Fit
00:49:15 The Truth About Early Employees and Equity
00:53:18 Reinventing Your Role as Founder Every Year
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