"I love conflict and I never worry about saying the wrong thing." (Said no one, ever...)
Hard conversations are exactly that. Hard. We worry about making the most compelling argument and being able to answer every question perfectly. But what if the most important thing about a hard conversation isn't saying all the right words? What if it's just... listening?
This week's guest, Professor Seth Freeman, explains why winning comes when we simply take time to understand and also provides three little words to help us get there.
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