A recent survey indicated that around one-third of people do not trust their employers. Now, that might mean “in general,” without applying to a specific manager or leader. But it’s an extraordinary statistic, nonetheless. As Drew Bordas, one of my panelists this week, puts it, “A lack of trust drags down our ability to get the job done.” He’s right! Trust isn’t just “a feeling.” A lack of trust hampers creativity, kills honest feedback, discourages respectful dialogue, and can negatively impact commitment and teamwork—an entire suite of qualities that are essential to success. Listen in as my expert guests and I discuss what builds trust, what erodes it, and how you can get it back.
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