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April 29, 2025 27 mins
At the height of the pandemic, employee relations were top of mind for most companies as they tried to help their teams navigate drastic change in the workplace. But are they still prioritized today? Unfortunately, the case for most companies is no—but there are ways HR pros can ensure employee relations are a focus once again, and we invited Brad Eddy on this week’s episode of America Back to Work to discuss them. Brad is an HR pro and consultant who currently serves as Sr. Manager, Employee Relations Business Partner at HelloFresh. On this episode, he’ll discuss the various ways employee relations can be moved to the forefront, including: 11:39 Addressing conflicts promptly and encouraging open communication 14:38 Engaging employees through transparency 20:18 Increased remote and hybrid work with mental health support “Employees want to know what’s going on. If you send an email and say something’s changing, but you don’t really tell them why or give them some insight into why the organization is going in a particular way, they’re going to make up their own stories and it’s just going to create more disruption in the workflow.”  Resources: Brad Eddy BHRADLEY Your host, Arnette Heintze About the Show: Sign up for the S2Verify mailing list here so you don’t miss an episode. S2Verify is one of the leading, privately held, pre-employment background screening companies in the United States.  Arnette Heintze is Co-Founder and Chief Strategy Officer at S2Verify. Before establishing S2Verify, Arnette spent more than three decades working at the highest levels of federal, state, and local law enforcement.  He served more than 20 years in the United States Secret Service as a special agent and senior executive where he planned, designed, and implemented security strategies to protect U.S. Presidents, world leaders, events of national significance, and our nation’s most sensitive assets, including financial infrastructure.   After retiring from the Secret Service, Arnette focused on building growth and performance of innovative start-ups and SMBs. In 2004, he established Hillard Heintze, a globally recognized strategic security risk management and investigations firm. In 2009, along with Bill Whitford and Jim Zimbardi, Arnette established S2Verify with an approach and methodology that delivers fast, accurate, compliant, and affordable background screening insights crucial to better managing insider risks, threats, and vulnerabilities.
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