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March 6, 2025 15 mins

What does it really take to run a plumbing business?

In this solo episode of The American Operator Podcast, Joseph Cabrera shares his experience spending a day in the field with Blue Ribbon Plumbing, Air & Electrical. Instead of talking with the owner, JC gets a firsthand look at the reality of the trades, riding along with veteran plumber Chris as he makes service calls, handles tough jobs, and delivers top-tier customer service.

 In this episode, you’ll learn:
Why most plumbing jobs start with unhappy customers
The logistics & problem-solving every service business owner needs to master
How to retain great employees and build a business people want to work for
The unexpected leadership lessons from working in the trades
What motivates the best in the business—and why it’s about more than money

 If you’re thinking about buying a service business, entering the trades, or just learning what makes the trades so essential, this episode will give you a whole new perspective.

🔔 Subscribe for more real stories from operators building America’s backbone.

#SmallBusiness #Trades #Entrepreneurship #HomeServices #AmericanOperator #Buyabusiness #owneroperator #SMB 

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