In this inspiring episode of ASOTU Unscripted, host Errol Bomar sits down with 23-year-old rising star Gavin Reeves, who shares his rapid ascent through the automotive industry. Starting at just 18 as a porter, Gavin moved through roles in BMW product education, service tech, and sales before landing in a Center Performance role—all driven by his core passion for people over product. His perspective is deeply rooted in creating joyful, memorable experiences for customers, no matter where he is in the dealership.STAY CONNECTED WITH ASOTU:Sign up for the ASOTU Daily Push Back email at https://www.asotu.com/Watch the docu-series “More Than Cars” at https://www.morethancars.tvFollow us on Instagram at https://www.instagram.com/asotu_morethancars/Join the community on LinkedIn at https://www.linkedin.com/company/asotu/TIME STAMPS: 0:00 Intro from Errol Bomar0:30 Gavin’s first-ever automotive conference experience1:06 Why he values people more than product1:59 Realizing the impact of joyful, family-style service2:36 Journey from porter to product genius to performance lead3:11 His bold vision to scale people-first experiences nationwide3:42 Where to find and connect with Gavin Reeves----------------------------------------------------------------------------------------------------Who is Gavin Reeves from Galleria BMW?How can young professionals grow in the automotive industry?What does a Center Performance role in a dealership involve?How do dealerships improve customer experience?What is BMW's product genius program?Why is people over product a winning strategy in auto retail?What’s it like attending your first ASOTU or auto conference?
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