Association Tech Insider

In the final episode of the I want to be a CXO series, how do I get there? series, Gabrielle Elahimjian Sroor (member of ASAE’s Young Professional Advisory Council) sits down with Brianne Wheeler, Founder & CEO of Levitate Marketing, to talk about unconventional career paths, entrepreneurship, and leadership in the association space. 

Brianne shares how diverse experiences shaped her career, why people and networks open unexpect...

In this episode, "When One System Isn’t Enough: Rethinking Association Tech for Agility and Growth," we explore a challenge many associations face: relying solely on their AMS to manage everything from member management to communications. As member expectations grow and digital strategies become more complex, a single system often can’t keep up—resulting in workarounds, data silos, and stalled innovation.

Discover how a more flexibl...

In this episode of Decoding Membership, host Michael Skiados, MBA, CAE, CEO of the National Association of Professional Insurance Agents, leads a conversation on what really drives membership retention after renewal. Alongside expert panelists Nathan Chamberlain, CAE, Heather Harris, Ph.D., and Brittany Lancor, the discussion focuses on post-renewal engagement, behavioral signals, and how associations can use data, psychology, and ...

This episode explores video content strategies for associations, including best practices for creating engaging and accessible videos, tools and platforms to simplify production, and how to decide between outsourcing and building an in-house team.

Hosted by Jenny Daigle, MS, Director of Communications, Association of Organ Procurement Organizations (AOPO), she speaks with Emily O’Connor, Content Production Manager, Society for Neuro...

Membership is more than a transaction. It’s an experience shaped by what happens after a member joins and before they decide to stay.

In this episode, host Rhoni Rakos, ASAE Tech Council member and digital strategy consultant, leads a cross-functional conversation with association experts who are rethinking how we design the membership experience. Together, they explore how behavioral cues, design strategy, and member data can help ...

In Episode 1 of the Decoding Membership series, we take on the question every association faces: who really owns the challenge of membership retention?

Our panel explores how fragmented teams, confirmation bias, and surface-level engagement metrics often hide the real signals behind why members renew or leave. We break down how organizations can unify retention strategy across membership, marketing, IT, and leadership, using data, ...

Generative AI is moving fast, but are associations thinking beyond personal use? In this episode, ASAE Tech Council members Carlos Cardenas and Adam Ayotte-Savino are joined by legal expert Dorothy Deng, Partner at Whiteford, Taylor & Preston LLP, to explore the legal, copyright, contract, and organizational risks associations must consider as AI becomes part of their daily operations.

From human authorship to fair use and ...

In this third episode of our series on Retrieval-Augmented Generation (RAG), we explore how to apply RAG in real-world environments. Host Rhoni Rakos talks with Heather Harris, PhD, and Chris Yoko about ensuring quality, managing risk, protecting proprietary knowledge, and keeping human oversight at the center of AI-powered workflows.

You may already be using RAG without realizing it. Tools like advanced search, AI assistants, and e...

Everyone loves a good tech strategy session—but how do we make sure those plans don’t just sit on a shelf? We’re diving into the realities of making strategy happen. Join us for the second installment of Tech Strategy in Action, a series where we dive into exactly that.  

Today we will be discussing how CLIA has implemented their newly imagined website based on an enormous amount of user research, led by our guest Jill Straniero, S...

Digital content hubs serve as centralized online platforms where related content on a specific topic is curated and presented. They function as strategic resource centers,bringing together articles, videos, infographics, guides, and other content formats to inform and engage audiences effectively.

How do you determine whether a content hub is the right approach for a topic your association covers?

This discussion delves into the ke...

Retrieval Augmented Generation (RAG) AI:

In this episode, host Evan Reid sits down with data strategy expert Heather Harris, PhD and developer Mohammed Afnan Waseem for an in-depth conversation on the opportunities and challenges of deploying Retrieval-Augmented Generation (RAG) AI systems. The discussion begins with an exploration of data strategy, focusing on the importance of understanding proprietary data, questions around data ...

We all love to talk strategy - especially tech strategy! But what happens when it’s time to move from planning to execution within our associations? Join us for Tech Strategy in Action, a three-part series where we dive into exactly that.  

In Part 1, we’ll explore how RAPS developed and implemented an outstanding data strategy, led by our guest Wendy Sahli, Director of Technology at RAPS. After a quick discussion on the fundamental...

Retrieval-Augmented Generation (RAG) is an emerging AI approach that is gaining traction across industries. In this episode, hosts Mischa Getter, Heather Harris, PhD, and Afnan Waseem introduce RAG, explaining what it is and why organizations are increasingly adopting it. They provide a high-level definition of RAG and explore how it differs from traditional AI models, making it a valuable tool for improving response accuracy and r...

How can technology transform the way organizations plan and execute meetings and events? Join ASAE Tech Council member Vinnu Deshetty as she talks with Atul (AK) Srivastava, CIO of the American College of Emergency Physicians, about his groundbreaking work dismantling technology silos. 

Atul shares how his approach to breaking down barriers within the organization led to more efficient, innovative, and collaborative solutions for th...

In this episode of the Association Tech Insider podcast, hosted by Wes Trochlil, President of Effective Database Management and a member of ASAE's Technology Professionals Advisory Council (TPAC), Wes, accompanied by experts Amy Gavin, Monica Pemberton, and Adam Savino, discuss the intricate process of system selection for associations.

They delve into two main categories: enterprise systems and applications. They explore identifyi...

This year the ASAE Technology Professional Advisory Council (TPAC) will host a series of podcasts in collaboration with ASAE Young Professionals Advisory Council on the upward mobility to the C-Suite. This podcast features a conversation between a young professional and a CEO about what it takes to climb the ladder to the C-Suite in the association world. 

Hosted by Michael Pereira, Marketing Manager at School Nutrition Association ...

In this episode of Association Tech Insider, we share actionable tips for optimizing your organization's data collection and management. From asking the right questions to secondary data sources, these quick wins will help you streamline your data quality efforts - for organizations of all sizes!Hosted by Jenny Johnson, CAE, Senior Director, Enterprise Services at the American Psychiatric Association and Dana Karstensen, Data Gover...

In this podcast, we will recap the recent AWTC Webinar “Unpacking Data Governance – Defining Roles, Processes, and Priorities” where guests and participants dove into three key pillars of good data governance: 

1. Data quality & tips for creating the “golden record” 
2. Creating a data glossary & defining what you need 
3. Creating a governance culture 

Hosted by Alex Mouw, Principal Strategic Advisor for Membership...

In collaboration with ASAE’s Young Professional Advisory Council, the ASAE Technology Professional Advisory Council (TPAC) will host a podcast series focused on workforce development and career growth. This series address the pivotal question: “I want to be a CXO, how do I get there?”  

Each episode will feature a young professional interviewing an association professional in a C-suite role. In today’s episode, John Losh, Sr. Direc...