Excellent customer service can be a crucial differentiator for businesses. Done well, it can help your institution attract and retain customers and drive bottom-line results. Join us as Dennis Snow walks us through proven principals for delivering outstanding customer experiences. As an ex-Disney leader and now full-time speaker, trainer and consultant on all things customer service excellence, Dennis discusses the strategic tools that help differentiate your services from others and helps create an engaged workplace, so that customer satisfaction is the primary focus of the entire team.
Host: Sonia Portwood Chief Sales & Marketing Officer PCBB
Guest: Dennis Snow Customer Service Keynote Speaker, Consultant and Author Snow & Associates, Inc Email: info@snowassociates.com Phone: 407-294-1855 snowassociates.com
Connect with Dennis on LinkedIn: https://www.linkedin.com/in/dennissnow/
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