There's nothing more important in the Bar and Restaurant industry than repeat guests. This episode outlines how to exceed expectations and achieve this with proper training, and outlines ten proven steps of service guidelines for you to train your staff, and follow. If these steps are followed, you are sure to make a lasting impression, and the chances of guest satisfaction and repeat guests is much greater. Also, enjoy another segment of "Cocktails of the Movies" randomly landing on one of the most classic cocktails there is. Do not miss this episode as it will help bartenders, servers, and managers improve operations immediately.
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