The provided text is an article discussing how businesses can measure the return on investment (ROI) of their Enterprise Resource Planning (ERP) systems. It emphasizes the importance of tracking key performance indicators (KPIs) across various operational areas. These KPIs include total cost of ownership, process automation, revenue growth, employee productivity, customer satisfaction, and compliance. The article suggests that monitoring these metrics helps organizations determine if their ERP is meeting expectations and driving value. It concludes by advising companies to reassess and optimize their ERP strategies if the expected ROI is not being realized.
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