Episode Transcript
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Speaker 1 (00:00):
Hello, hello, hello,
yeah.
Well, this is working, but Ican't hear myself.
Speaker 2 (00:05):
Well, that's not good
to say.
Welcome to Big Questions.
Short Answers.
I'm Sian.
Speaker 1 (00:11):
And I'm Andy Sian's
husband asking the big life
questions.
Speaker 2 (00:16):
And possibly adding a
little bit of unsolicited
advice.
Speaker 1 (00:20):
This podcast is
brought to you by Sian's
value-based online course.
Visit SianJackaycom to find outmore.
I've read this article and,apparently, according to this
article, a survey found 73% ofworkers are reported from
burnout, which is quite aworrying figure, I suppose.
I mean, I only just used to doburnouts in the car when I was a
(00:43):
bit younger.
So I'm just wondering, you know, is this some kind of epidemic,
is this something new?
Because I don't remember beingin the workforce and sufferings
from burnout.
So the question of today, thebig question, is how do you
avoid burnout?
Speaker 2 (00:57):
Well, what is it?
Let's start with that.
Speaker 1 (00:59):
Okay, start with that
.
Speaker 2 (01:01):
And I've got to be
honest, it is afraid you hear a
lot.
I suppose that in my experience, when I'm kind of coming across
people on my own self actuallylet's talk about me.
Speaker 1 (01:11):
Why don't?
Speaker 2 (01:11):
we, if you remember,
a long, long time ago in
Bethlehem, when I was workingfor Youth Justice, as we call it
in New Zealand, but you know,working in adolescent prisons,
whatever when I started doingthat job I took on now I look
back on it I took on a lot morethan I should have done and I
(01:32):
filled gaps and I compromised myown well-being by giving to
work too much.
Yeah, yeah.
So I think that for myself,burnout looked like being
incredibly tired.
Sleep didn't fix the tirednessthat.
My head was stuck in a gear andwork would be in my head all
the time.
(01:52):
I'd be thinking about it,worrying about it, just in a you
know, it just never stopped.
Speaker 1 (01:58):
Yeah.
Speaker 2 (01:58):
And I think burnout
is when you don't have good
boundaries.
Speaker 1 (02:04):
Yeah, or good
management.
Speaker 2 (02:05):
Well, good management
in what way?
Good management in the sensethat you're not managing
yourself.
Speaker 1 (02:11):
Okay.
Speaker 2 (02:11):
And if you're talking
about specifically, kind of
that middle management, teamleader, that kind of role, I
think that the way to avoid itis to first of all have some
self-awareness about yourself.
When you're tired and whenyou've got a, first of all, have
some self-awareness aboutyourself.
Yeah, when you're tired andwhen you've got a lot of
pressure, how do you respond?
What, where's your go-to place?
Yeah, and if you see yourselfand you're beginning to
(02:35):
recognize that you're exhausted,that you don't want to go to
work, that problems becomecatastrophized, they all start
becoming bigger than they reallyare, I think burnout is a very,
very real thing.
Speaker 1 (02:48):
I mean stress leave
at the moment is I mean I never
used to have stress leave.
I probably got stressed butnever had stress leave.
But that's the kind of Isuppose.
Speaker 2 (02:58):
Well, that's not a
bad thing, is it?
I mean, I think we live in aworld where some people are, for
whatever reason, put underimmense pressure for a reason,
as long as it's got timeboundaries yeah, again, you see
you're using terms burnout,stress.
If you want my honest opinion,your first port of call is to
(03:20):
have some time to self-reflect.
You know, what can I do, whatcan't I do in my work?
Where are those boundaries andwhen do I need to found my voice
, to speak to my line managerand to say this cannot be done
in the time you need me to do,or taking on that responsibility
.
I don't have the skills ortools to be able to do it.
(03:42):
Can you help me?
Yeah, burnout and stress for meis when your work leaks into
your personal life and you'reunable to switch off and you,
physically and emotionally,start responding to things in a
way that you wouldn't normally.
Yeah, but the art of it is toknow yourself well enough to
know that burnout is beginningto creep in.
Speaker 1 (04:04):
Is to know yourself
well enough to know that burnout
is beginning to creep in.
One of the things, though, isthat the people may not want to
ask those questions, becauseobviously they want to feel that
they can do the job and maybethey've got a promotion that is
slightly beyond them, and theywant to prove that they can do
the job and they are afraid togo to their manager to say you
(04:26):
know, I really need a bit ofhelp on this, or I can't do in
this timeline.
Speaker 2 (04:30):
I mean, I absolutely
agree with you and I think that
my understanding you know when Icome across people who have
suffered burnout, and it is asuffering, you know this is not
some namsy-pamsy light thing.
It seeps into yourrelationships, it seeps into
your fundamental health andwell-being.
But burnout can be avoided bysome self-awareness.
You know that.
(04:50):
That word of boundaries, yeah,so the kind of abc things is
that when you're working in afast-paced, dynamic place where
there's lots of plates spinningin, what it is you're managing
and doing, it's having a veryclear space for you to
decompress, relax, meditate,exercise, cook up a storm,
(05:12):
whatever it is.
That is your thing.
Speaker 1 (05:15):
I thought you weren't
into bubble baths and all that.
Speaker 2 (05:18):
That's very different
.
There's nothing wrong with abubble bath Nothing wrong with
it at all if that's your thing.
It's about not compromisingyour fundamental needs of
looking after yourself and notbeing bullied and intimidated
into not looking after yourself.
Yeah, you know it's like go theextra mile and you believe that
(05:40):
that's the right way tocontribute in a work context,
and I would never stop peoplefrom doing that, and you know
I've managed people where I'veasked them to go the extra mile,
the extra 10 miles, but to keepyourself safe in that you need
to know where your boundariesare, I mean come on.
Speaker 1 (05:56):
So what do you mean?
What do you mean boundaries?
What I mean explain a story orwhatever about boundaries, or
what.
Speaker 2 (06:04):
Well, you me, okay.
Yeah, I was working in a secureunit, I'd done that
whistleblowing.
They were closing down the unit, they were giving me all these
roles and responsibilities and,quite frankly, yeah, maybe at
the time, the age and stage, Isaid yes to everything, was that
because I felt I needed to?
Was that because I felt I wasthe only person that could do it
(06:25):
?
Was I feeding my ego?
I don't know.
Probably all of the above, butI had three small kids at home
and I was clocking in regularly60 to 70 hours a week and I
ended up being diagnosed withcancer.
Now, did that happen by accident?
I don't know.
Yeah, did I push my body so farthat my body started to say
(06:51):
well, actually, if you won'tstop, we're going to make you
stop?
I don't know.
I'm not trying to make light ofit, because it was a very
serious thing, but when I lookback on it now, this was 30 odd
years ago.
I did burn myself out, but Iburnt myself out and I allowed
it to happen.
Right, and that's really whatI'm trying to say here.
(07:11):
Yeah, that we are all capableof burning ourselves out, but
it's about what our fundamentalbeliefs are, about what is my
role and responsibility here,and where does it begin and
where does it finish?
Yeah, I think sometimes youthenthusiasm, you know, develop
your career or prove yourselfthat sometimes we overrev.
(07:33):
Equally, there are afrightening number of
organisations businesses, youknow, call them what you want
who do not have good leadership,and the people who are leading
you have absolutely no interestin your well-being, they just
want the job done at any costand they will churn and burn.
Speaker 1 (07:54):
Yeah.
Speaker 2 (07:55):
And I think that
there isn't.
I mean, the obviousorganisations to go to are like
health police, you know teaching, you know you look at all of
those, you know fundamentalsocietal services.
And money is tight and you know,governments come in and say you
know, we've got to slashbudgets, we've got to have less
(08:15):
people to do what needs to bedone.
And I'm not making a politicaljudgment.
All I'm saying is that at theend of the day, all of those
decisions, it comes down to agroup of people who have got a
role and responsibility and moreoften than not, they don't
actually have the resources todo it in a safe and appropriate
(08:36):
and consistent way.
And so you lean in and you takeon the extra job I mean when I
think of social workers.
You know working in cloudprotection areas.
You know, and you've got 30 oddfiles.
You know how do you stopyourself from burning out, how
do you stop yourself fromworrying.
Have I done the right thing?
Am I following?
the question how well.
You need to have very clearboundaries, and the first way of
(09:00):
doing it is I keep coming backto it it's your own
self-awareness, because we'reall different.
Know, I've met some people whohave the kind of resilience for
pressure which is extraordinaryto behold, yeah, and there are
other people who find it muchmore difficult.
But if there's a themethroughout all of this and it's
(09:20):
certainly my life experienceit's when I literally stopped
and said right, okay, how do Irespond?
What is happening here?
What can I do, what can't I do?
And learn how to meet my ownneeds, because that's really
what you're talking about.
Speaker 1 (09:36):
You're not going to
get used to anybody, are you?
If you're burnt out?
And I suppose that's thesimplest thing, isn't it In
terms of what can I do?
What can't I do?
Speaker 2 (09:48):
Yeah, and I would
caution immediately.
The first step is not to lookat the organisation, because
then you find excuses and youbecome negative about where
you're working and how you'reworking.
Speaker 1 (10:02):
The first step is to
look at yourself yes, oh right,
so don't become a blame culture.
Speaker 2 (10:08):
Yeah, it's not about
blaming other people and saying
this is their fault.
Speaker 1 (10:11):
Obviously there's
circumstances, whether it's a
project that needs delivering or, you know, it's poor medical
staff during COVID, I mean man.
Speaker 2 (10:21):
Yeah, that was
burnout on every level.
Speaker 1 (10:24):
Yeah, yeah, yeah.
Speaker 2 (10:25):
And you could argue
that you know you are
fundamentally the master of yourown life, aren't you?
Yes, and it's about where doyou say no?
And it can be unpopular and itcan be hard, and it can mean
that the service won't bedelivered as best way as it
should be, but it's about nottaking on that mantle.
Yes, I am paid.
(10:46):
This is my job, this is what Ican do.
Yes, I am paid.
This is my job.
This is what I can do.
This is what I can't do.
Speaker 1 (10:51):
I know when I'm it
sounds like a bit of a union
work to rule kind of thing.
Speaker 2 (10:56):
No, no, no.
What do you mean?
What's the matter with unions?
Don't start going down thatroad.
The younger you are, the morelikely you are not to be
responsible for your own life,energy and understand what's
expected of you.
When you burn out, it's becauseyou have given too much and
you've not fundamentally metyour own needs.
Speaker 1 (11:17):
Right.
Speaker 2 (11:18):
Yeah, right, and
sometimes it means leaving the
job and sometimes it means avery stern look at well, this is
what I'm choosing to do with mylife energy.
It ain't going to work, yeah.
Speaker 1 (11:28):
Yeah, pretty brave.
Speaker 2 (11:30):
Well, bravery to make
that kind of change.
Yes, it does take courage tomake that kind of change, but if
you're a whole and healthyadult, the world, according to
Sian, says that it starts withyou being responsible for you.
Speaker 1 (11:44):
And I think that's a
very good place to leave it.
Ok, you being responsible foryou.
Speaker 2 (11:51):
Yeah, but before you
finish let me be very clear.
Burnout is not a light andfluffy oh my God, you know all
these youngsters talking aboutburnout.
It is a very, very, very realthing.
When it happens, it is not aneasy thing to come back from
because, both physically andemotionally, the result is that
you are beaten up, yeah, andyour confidence and your sense
(12:15):
of self all of that startsdraining away.
Burnout is a very dangerousplace to get yourself to.
It's not a light and fluffything by any stretch of the
imagination.
Speaker 1 (12:25):
To end on a positive,
because I like to end on
positives.
Speaker 2 (12:29):
Work out who you are
at your best, who you are at
your worst, and have a filter ofwell, okay, so it's been two
weeks when I've not been able tosleep properly.
Ok, I haven't done that.
What is it?
Let's say it's going to the gymor yoga class or whatever it is
(12:50):
.
I haven't been able to do thatfor the last six weeks because,
of work commitment.
Yeah, it starts with thosethings and it starts with the
courage and the confidence tosay no.
Going to that yoga class is nota nice to have fluffy bit of
something I do.
I do that to recharge mybatteries, to balance me, to
(13:13):
make me feel whole and healthy,because then I'm fit the purpose
to walk in and do my job.
Yeah, it's about notcompromising that stuff, looking
after yourself and prioritisingyourself, because I don't know
many workplaces that are goingto prioritise you better than
you can do it yourself.
Speaker 1 (13:31):
Okay, all right,
thanks very much.
Join us next time on BigQuestions.
Short Answers with Sian Jacquetand me, andy.
Speaker 2 (13:41):
If you have any
questions you want to ask,
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Speaker 1 (13:47):
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Speaker 2 (13:52):
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Speaker 1 (13:56):
And if you want to do
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