Summary
In this episode, Cowboy(William H. Volpe III), Mark Layder, and guest Pete Burnett delve into the intricacies of the customer journey and the importance of understanding it from the customer's perspective. They discuss the significance of buildingrelationships, the necessity of follow-up, and the common pitfalls businesses face that lead to failure. The conversation also touches on project management, the role of trust in sales, and the need for businesses to test their conceptseffectively. Ultimately, the episode emphasizes the importance of aligning business practices with customer needs to foster sustainable growth.
Learn more at www.projectvictories.com.
Let’s Git-R-Done this week!
Takeaways
• Understanding the customer journey is crucial for business success.
• Building relationships with customers requires consistent follow-up.
• Many businesses fail due to a lack of understanding of customer needs.
• Trust plays a significant role in the sales process.
• Project management should focus on outcomes rather than just processes.
• Testing business concepts is essential to ensure market fit.
• Surveys may not accurately capture customer needs; direct conversations are more effective.
• Effective communication is key to engaging customers and driving sales.
• Businesses should aim to create a seamless customer experience throughout the journey.
• Collaboration and diverse perspectives lead to better decision-making in business.
Links
Need Pete?
https://peteburnettvisuals.com
Want more of BizUnLearned? Join our forum below.
Looking for project management consulting at the best rates in the industry? Check us out here.
https://projectvictories.com/project-management-consulting/
Maybe you would just like to be able to ask your own questions live. Join our Success Team at the link below.
https://projectvictories.com/success-team/
Want to learn more about project management? Check out classes you can attend here.
https://projectvictories.com/project-management-training/
Just need help with copywriting? We can do that too. Check it out here.
https://projectvictories.com/copywriting/
And don’t forget Mark, the guy who always knows a guy at the link below.
https://bizqonnect.com/bizqonnector/
Of course, there is always good free information at…
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Are You A Charlotte?
In 1997, actress Kristin Davis’ life was forever changed when she took on the role of Charlotte York in Sex and the City. As we watched Carrie, Samantha, Miranda and Charlotte navigate relationships in NYC, the show helped push once unacceptable conversation topics out of the shadows and altered the narrative around women and sex. We all saw ourselves in them as they searched for fulfillment in life, sex and friendships. Now, Kristin Davis wants to connect with you, the fans, and share untold stories and all the behind the scenes. Together, with Kristin and special guests, what will begin with Sex and the City will evolve into talks about themes that are still so relevant today. "Are you a Charlotte?" is much more than just rewatching this beloved show, it brings the past and the present together as we talk with heart, humor and of course some optimism.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.