Episode Transcript
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(01:32):
Welcome to another episode ofBlack Beauty Jag, where recent news
has caused us to do a bit of adeeper dive into the recent whirlwind
surrounding Jaguar Land Rovercompany happenings.
A truly iconic British Indian brand.
Recent news has us chattingabout the surprising departure of
its CEO, Adrian Mardell.Today, we're taking a stack of sources,
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everything from, you know,heated Reddit discussions to global
news reports, to untangle thiscomplex story about a luxury automaker
trying to redefine itself in areally rapidly changing world. Our
mission for you today is toget to the core of what's truly happening
at JLR. Was Mardell'sdeparture a planned retirement? Or
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was it maybe accelerated bythat controversial rebranding campaign
and this huge shift in companystrategy? We'll explore the why behind
these bold moves and the verypublic reactions they've stirred
up in society and global news.
One of the things I find sofascinating here is how a company's
strategic pivot can intersectso dramatically with public perception
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and even political discourse.We'll look at multiple perspectives
from the source material,making sure we convey the different
viewpoints we found withoutendorsing any particular one ourselves.
Let's jump right into the bignews that really sparked this topic,
the announcement that AdrianMardell is stepping down as JLR's
CEO.
Yeah, those reports surfacedlast week signaling a pretty significant
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leadership change at the top.
Indeed, Mardell is retiringafter, what, 35 years with the company,
a really long tenure. Heserved as CEO for about two or three
years. It kind of depends onwhich source you consult. But JLR's
official statement is quiteclear. His retirement was planned
for some time, not directlyrelated, they say, to recent controversies.
He first took on the interimCEO role back in November 2022 and
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then officially became CEO inJuly 2023. So the timeline fits that
narrative for the most part.
But the sources, well, theypaint a more complex picture, don't
they? Some Reddit users, evensome news outlets, they imply his
exit might be linked to thequotes outcry or the perceived disaster
of the rebrand.
Right. That connection isdefinitely being made in some corners.
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Yet others on Reddit defendhis tenure, saying, you know, he
was always intended to stayfor just around three years. So how
do we make sense of theseconflicting narratives?
Well, that tension is actuallya key insight here, I think. During
his leadership, JLR actuallyachieved its strongest profit levels
in over a decade, reporting 10consecutive profitable quarters and
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clearing, get this, $6.6billion in debt.
Wow, that's significant.
It's no small feat so whilethere's public speculation swirling
around his strong financiallegacy kind of complicates the narrative
of his departure. It suggeststhat even a healthy balance sheet,
you know, can't always fullyinsulate a brand from intense public
scrutiny or these culture wartype controversies.
Okay, so who steps into thispretty pivotal role then?
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We know that P.B. balaji, he'sthe finance chief of JLR's parent
company, Tata Motors. He'ssaid to take over CEO in November.
And interestingly, he'll beJLR's first Indian CEO.
Very cool. So moving fromleadership, the next major flashpoint
was without a doubt thatadvertising campaign, the one that
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ignited so much debate. Becopy nothing rebrand, launched in
November of 2024. What was itabout this particular ad that made
it so, well, controversial?
It was a 30 second spot thatcontroversially featured no cars,
none, or even the familiarJaguar logo. Instead it showcased
various models and brightlycolored, often futuristic, kind of
over-the-top outfits. Somesources even specifically mentioned
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a man in a dress, which becamea focal point for some critics. The
setting was really vibrant,described as neon lit or like a hot
pink desert like terrain, verystylized. And the slogans, things
like live vivid, creatingexuberant to lead ordinary. And of
course the main one, "Copy None."
What was Jaguar's strategicintent behind such a radical ad?
I mean, what were they hopingto achieve by seemingly abandoning
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their traditional imagery?
Well, the intention, it seems,was to modernize, to reflect individuality
and innovation. Sourcessuggest Jaguar aimed to become more
of a luxury lifestyle brand,focusing on things like art, creativity,
originality, appealing tobuyers who appreciate contemporary
art and design.
So breaking from the past. Iremember when we covered that ad
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campaign in one of ourepisodes here on Black Beauty, Jaguar.
Yes, Chloe, that was fun.Presumably JLR was exercising a conscious
effort to break from the pastand get ready for an electric future.
Positioning Jaguar around boldcolors, standing out in the ad campaign.
And as a brand, the crucialquestion is whether the execution
actually aligned with thatintended objective. And for the target
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audience, and judging.
By the reaction, perhaps notfor everyone.
Well, the reaction to thiscampaign, particularly that Copy
Nothing ad, was immediate andincredibly intense.
Tell us about that backlash.What was the nature of it?
It was fierce. Many labeled itwoke and compared it directly to
Bud Light's controversialinfluencer campaign. Some even called
it Bud Light 2.0.
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I saw those comparisons, likethose Bud Light references.
It wasn't just online chatter.Public figures like President Donald
Trump and ex mogul Elon Muskopenly criticized it. President Trump
called it stupid and A totaldisaster. Asking who wants to buy
a Jaguar after looking at thatdisgraceful ad? Hmm. Musk was more
succinct just tweeting, do yousell cars? Sources note the ad got
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tens of millions of views andthousands of comments within 24 hours.
Some of those commentsdisplayed, frankly, vile hatred and
intolerance towards the models involved.
Ouch. That is quite extreme.
Critics found it tone deaf,totally disconnected from Jaguar's
heritage, and argued italienated loyal customers without
really attracting new ones.
So how did Jaguar respond tothis wave of criticism? Did they
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double down, pull back?
Well, initially, Jaguardefended the campaign, called it
a bold and imaginativereinvention and a dramatic leap forward.
Their managing directorexpressed disappointment at the vile
hatred online. And one sourcenotes, a JLR representative said
something like, if you'reoffended by the ad, then the new
Jaguar probably isn't for you.
Wow. Quite direct.
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Very. However, there's afascinating conflict in the sources
here. One Reddit user statesJLR is happy with their ad agency
Accenture Song, but theEconomic Times reports JLR switched
tone and announced a hunt fora new ad agency after what it called
the Woke disaster.
Interesting. So maybe someinternal disagreement or a change
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of heart.
It suggests either a possibleinternal divergence or perhaps a
shifting stance as thecriticism mounted. It's hard to say
definitively from the outside.
Beyond the digital campaign,what about the physical branding?
The actual logo?
The iconic leaping Cat badgewas redesigned and in some cases
it was replaced with just theword Jaguar in a new font. It was
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met with mixed reviews. Someloved the modern, clean design. They
noted the monogram could beread as two Js reflecting each other.
And apparently it reads thesame when rotated 180 degrees. Kinda
clever. But others found it anI quote hideous or generic modern
wine bar in style. And somefound it bland but nice, suggesting
it lacked distinctiveness.Though there was a subtle detail.
The reoriented leaper, thecat, would always point forward on
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the vehicle, whichever side itwas on.
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A small detail, butthoughtful, maybe. Yeah. Okay. So
beyond the ad, Jaguar isundergoing this truly massive transformation.
A complete shift to an allelectric, ultra high end business
model. So what exactly doesthis mean for the cars themselves,
the actual products?
It's an incredibly ambitiousmove. Jaguar has decided to discontinue
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its existing internalcombustion engine models, the ICE
models, the XE, XF, the F-Typesports car. Like our beloved Black
Beauty Jag. Which is why wereference her as one of the last
of her kind. Well, that andsome of her particular features.
And continuing with our listEven some existing EVs like the E-Pace
and the I-Pace, which were apart of Jaguar's first real EV push.
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So they're really clearing thedecks completely.
The F-Pace SUV is one of thefew current models continuing into
2026, but interestingly it'salready been pulled from the UK market.
The plan is to fully relaunchas an all electric brand in 2026.
A clean break.
And they've announced a newvehicle to lead this charge, haven't
they? A sort of flagship forthis new era.
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Yes indeed. The first of thesenew models is going to be a four
door super GT. Think along thelines of a Porsche Taycan competitor.
Okay. High performance electric.
Exactly. It's currently in itsfinal testing stages. We expect a
production spec unveiling, youknow, the real thing, at the end
of this year and launchplanned for summer 2026. Until then,
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some sources suggest no Jaguarmodels are being produced at all.
Although this is a bit debated.
A complete pause possibly.
It seems like what's clear isthat the new EV platform called jeea,
is reportedly EV only. Itcannot be modified for internal combustion
engines. This is an electriconly future for them.
Got it. Now what about theprice point of the design of these
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new vehicles? We've heard talkabout a pink Batmobile concept.
Ah yes, the Type 00 conceptcar unveiled earlier. And it has
certainly been polarizing.Some described it as ghastly pink
and blue or yes, that famouspink Batmobile Nickn name stuck.
While others found it excitingand absolutely stunning. It had definitely
generated buzz, love it orhate it.
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And the price you mentioned,ultra luxury.
Right. Jaguar has statedprices will start at over £100,000.
Okay, so definitely upmarket.
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Some top trims couldpotentially nudge 150,000 pounds.
That's around $200,000 USdollars. Now it's important to note
that's still about half theprice of a Bentley. So the aren't
direct competitors in thatsense. But it's still a significant
jump into the ultra luxurysegment for Jaguar.
So a crucial question for you,the listener then, are potential
buyers actually ready forthis? The sources point to some market
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concerns, things like luxuryEV depreciation. Apparently some
expensive EVs like the PorscheTaycan have reportedly lost half
their value in just one yearin the UK. And for the US market,
range anxiety is still a realissue. A Pew poll showed Americans
still favor hybrids over pureEVs. So is the market there for $850,000
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[British] pound electric Jaguar?
Well, this really highlightsthe challenges, the risks of such
A pivot, doesn't it? However,supporters of the new strategy argue,
look, Jaguar was alreadystruggling in the IC market. Some
sources state their existinglineup was basically unprofitable
and that they had very few newcar customers. So this bold new direction,
targeting a perhaps newdemographic, fashion forward wealthy
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millennials and Gen Z, itoffers a chance for the brand to
find relevance where maybe itpreviously had non oh, a.
Gamble, but maybe a necessaryone from their perspective.
Possibly. And you alsoremember, beyond the product strategy,
JLR has also been affected byexternal factors. They cut 500 management
jobs in the UK and dealt withthe impact of past US tariff policies,
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which caused the temporarypause in exports a while back. So
lots of pressures.
One of the most strikingdetails though in our source material
is the dramatic drop in Jaguarsales figures. Figures like a 97.5%
plunge in European sales inApril year over year and an 85% global
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drop compared to 2018. I mean,that sounds catastrophic. What on
earth is going on here? Isthis a failure? Or is it part of
the plan?
That is the million dollarquestion, isn't it? Or perhaps the
under 1000 pound question inthis case. JLR insists quite firmly
that the sales drop hasnothing to do with the rebrand or
the ad campaign.
Really nothing?
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That's their line. Theyexplained that the sales figures
are a direct and importantlyplanned consequence of their strategic
shift. They stopped takingorders for new cars back in November
2024, and they plan to makeessentially zero cars for the calendar
year 2025, in preparation forthis new era.
So wait, they deliberatelysold no product, therefore sales
plummeted. It's that simple.
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That appears to be theexplanation. It's a calculated move
to clear the decks entirelybefore the new electric lineup arrives.
So it's a calculated, almostaudacious move to intentionally halt
sales, clear the inventory,clear the decks. But for a luxury
brand, what are the inherentrisks of doing that? Of having such
a prolonged period of silencein the market? Couldn't this deliberate
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absence erode brand presenceor impact their dealer networks?
Even if the long term visionis clear, that feels risky.
It absolutely is. That's thestrategic gamble they're taking.
This requires significantpatience foresight, especially for
a relatively small volumemanufacturer like Jaguar. The success
or failure of this audaciousstrategy, we won't really know until
the new models hit the marketin 2026 and 2027.
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So we have to wait and see?
Pretty much. They're bettingeverything on a complete reset and
they have to choose theirmarkets carefully. Given conflicting
regulations like in Europe,where they basically have to be electric
now, right? Versus the usWhereas one source puts it ice will
reign for some time. Still,it's a high stakes bet on future
relevance over currentrevenue, plain and simple.
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What a journey through thecomplexities of J. Jaguar's transformation.
Just incredible. So wasAdrienne Mardell's departure a planned
retirement after a successfulfinancial tenure? Or maybe a strategic
exit hastened by the wokerebrand controversy and those dramatic
sales figures? Or acombination of factors? And will
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Jaguar's really bold bet on anall electric ultra luxury future
actually pay off? Or could itbe the brand's final misstep?
And the crucial question thiswhole scenario really presents for
you, the listener to consideris in an era of intense information
overload, culturalpolarization, how do established
brands successfully reinventthemselves? How do you do that without
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alienating your loyal base orsuccumbing to criticism from new
market segments you might betrying to reach? What does Jaguar's
deep dive into the unknowntell us about the future of luxury
and maybe brand identity itself?
A lot to mull over,definitely. We hope this deep dive
has given you a usefulshortcut to being well informed on
this really fascinating casestudy in corporate reinvention. Stay
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curious and we will see youback here next week at the Black
Beauty Jag Podcast.