Ep. 741 Conviva | Consumer-Facing AI Agents (feat. Keith Zubchevich)

For episode 741 of the BlockHash Podcast, host Brandon Zemp is joined by Keith Zubchevich, President and CEO of Conviva.

Keith Zubchevich is president and CEO of Conviva, where he helps digital businesses understand what their customers actually experience — not just what dashboards say is happening. He leads Conviva’s work at the intersection of agentic AI, real-time analytics, and customer experience, with a focus on measuring outcomes, friction, and risk once AI is deployed in production.

Learn how Conviva gives AI agents context at conviva.ai 

📣 This episode is brought to you by Sumsub.

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You can learn more about Sumsub at https://sumsub.com

Check out Sumsub’s YouTube channel here: https://bit.ly/SubscribeToSumsub

⏳ Timestamps:

(0:00) Introduction

(2:32) Who is Keith Zubchevich?

(5:52) What is Conviva?

(8:25) Agentic AI has a context issue

(12:54) Conviva use-cases

(15:07) Industries where Agentic AI will have the biggest impact

(18:25) Sumsub

(19:09) Public Investing

(19:53) Agentic AI in 5 years

(24:28) Likelihood of AGI

(25:38) Conviva roadmap

(30:29) Conviva website & socials

🎙 Conviva Links:

🔗 Website: https://www.conviva.ai/ 

🔗 X: https://x.com/conviva 

🔗 LinkedIn: https://www.linkedin.com/company/conviva/ 

🔗 LinkedIn: https://www.linkedin.com/in/keithzubchevich/ 

📢 Disclaimer:

None of our content constitutes, nor is intended to act as financial advice. It’s important to always do your own research and due diligence before making any investment decision. Digital Assets and Cryptocurrencies are highly volatile and carry a considerable amount of risk.

📣 This episode is brought to you by Public Investing

Paid ad. Brokerage services by Open to the Public Investing Inc, member FINRA & SIPC. This information is for educational purposes only and is not tax or investment advice. Consult your tax advisor for individual considerations. Crypto IRAs are self-directed individual retirement accounts offered and custodied by Alto Trust Co, a New Mexico trust company. Information about retirement accounts on Public is for educational purposes only and is not tax or investment advice. Visit the IRS website at https://www.irs.gov/ for more information on the limitations and tax benefits of IRAs. Crypto is highly speculative and involves significant risk, including loss of principal. Cryptocurrencies are not protected by FDIC or SIPC. See our Crypto Risk Disclosures at https://public.com/custodian-account-agreement for additional information. 

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