BMP - Business Made Personal

BMP - Business Made Personal

We speak to Insurance industry icons who have been there, done that and seen the movie to find out what worked for them and what challenges they faced. It’s a must-listen for anyone interested in learning from the best and seeking to enhance their careers.


October 12, 2021 44 mins

“Corporations don’t give back like your friends and family do. Looking after yourself makes you a better professional.”

Having forged a successful career as CEO of a number of Insurance businesses, Gary Seymour is the epitome of consistent advancement due to education, diligence and hard work. His advice is sought by many Organisations which is evidenced by his seat on a number of Insurance Boards.

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“I’m convinced in 5 to 10 years time, Blockchain (technology) is going to be very much a part of normal (insurance) transaction processes”

Dallas Booth’s commitment to Australian Insurance Brokers has been exemplary. We discuss the future of Broking as well as new horizons such as BlockChain technology with Dallas on the eve of his departure from NIBA.

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October 28, 2021 40 mins

 “You’ve got to put yourself forward to take opportunities. You can’t sit back and wait for people to ask!”

Shaun discusses the Authorised Representative landscape and what it took for him to transition from a global role with QBE to leading one of the most successful Authorised Representative groups in Australia. 

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November 3, 2021 43 mins

“There is literally a job in insurance for any single person who has a tertiary qualification.”

As the first in her family to obtain a formal qualification, Prue Willsford lives and breathes education. In this podcast Prue also discusses taking risks, backing yourself in and the part men can play in assisting women to develop their careers.

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November 11, 2021 39 mins

“Getting more forethought into how you prepare for the future, not how you protect the past is particularly important!”

The Managing Director of Blue Zebra, Colin Fagen, speaks about his life in the corporate sphere before venturing into the great unknown – that of creating his own business. He discusses the anxious uncertainty following his public departure from a major insurer and how forced change created significant opportunitie...

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November 18, 2021 43 mins

“What surprised me was the number of senior executives that have just lost their way, that had lost connection with their sense of compassion and their caring nature. By hardening their hearts what I saw was unnecessary diminishment and disempowerment of really brilliant humans.”

As the creator of the Centre for Self Fidelity, Cassandra Goodman assists employers and employees to: Remember and reconnect to their essential nature, Res...

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November 25, 2021 44 mins

“Insurance and Banking are the basis of all progress (modern) mankind has ever made anywhere and at anytime and to be part of it is a pretty big buzz!”

The General Manager of the Underwriting Agencies Council, Mr William Legge discusses how selling publications along the east coast delivered him to the doorstep of the insurance profession. In this podcast, he also shares with us his learnings from doing business in the Sou...

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December 1, 2021 50 mins

“There’s an interesting correlation between childhood trauma and the ability to be strong and resilient later in life!”

From living in constant fear and danger all her teenage life to backing herself in developing businesses in overseas destinations, Joan Fitzpatrick speaks about the challenges she has faced and how they have impacted her business life. A huge advocate of equality in all its forms, be it religion, colour, ...

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December 9, 2021 53 mins

“You can’t move forward in your career if people don’t respect you and people want to be led by you and people believe in you.”

Damien Coates believes that “we’ve got to keep challenging and stretching ourselves because society in every fabric is changing and we’ve got to make sure we keep up with it.” And he should know. Apart from his role as CEO for Dual Asia Pacific, Damien discusses the impact of mental health on his ...

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December 15, 2021 33 mins

“There is a level of reward you get that’s greater than anything else when you can truly go home knowing you have helped someone or made their life just that little bit easier.”

Steven Manning, the CEO of the LMI Group, has some big shoes to fill. In this podcast, Steve discusses the challenges and benefits of having Professor Allan Manning as his father and inspirational guide, the benefits of being in a family business a...

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January 13, 2022 37 mins

This podcast is extraordinary listening for those who are looking for inspiration in balancing family and career and what you need to consider in managing both.

“It is constant learning and development in ourselves as individuals that keeps us relevant.”

Highlighting the importance of education and technical training, Stella Pruscino explains why that has helped her achieve significant success in the Broking space. She also...

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January 20, 2022 43 mins

“If you’re not conversant with moving into the digital age, then you should get out of this Industry.”

Robert Kelly opens up about life before Steadfast and the watershed moments that led him to the general insurance profession. He shares with us his passion for learning and why that is so important for anyone seeking to progress in their business careers.

In his inimitable way, the MD and CEO of the Steadfast Group explain...

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January 27, 2022 47 mins

“The key is that you keep up to date and relevant. The other thing(s) are that you’re enquiring and more importantly, that you’re reinventing yourself!”

Veronica Grigg the President of Crawford Asia has the knowledge and experience that has transcended multiple industries and Countries. In this podcast, she shares with us how she managed to propel her career to the levels she did including where and how she devoted her ene...

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February 3, 2022 37 mins

“I’m really impressed with the younger, new entrants to the Industry. I think they’ve got a great thirst for knowledge.”

A dyslexic, high school dropout, Dr Allan Manning is now one of the most technically knowledgeable and highly sought after influential insurance persons of our times. Having attended most major catastrophes throughout Australia including the Queensland floods, the Victorian bushfires and the Port Arthur ...

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February 10, 2022 40 mins

“There’s no one out there advocating for all the stuff you can learn (in insurance) whether it be risk, underwriting, actuarial, HR, compliance and you can do all of that through one Insurer if you really want to.”

Angela Fitzpatrick loves claims. In her words, it is ‘where the rubber hits the road’ and the point at which you can make a real difference in people’s lives. Over her career, she has stuck to the philosophy of ...

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February 16, 2022 56 mins

“Without a doubt, the most valuable thing you can be armed with in (business) life is a half a dozen really good questions!”

How does a scientist with an environmental focus transition into leading one of Australia’s major Cluster Groups? Richard Crawford, CEO of Community Broker Network (CBN) discusses his varied career progression including the challenges he encountered in running his own SME business. In this podcast, h...

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February 23, 2022 36 mins

“We have to be innovative and create really great solutions and stay on the front foot, but we can’t lose sight of the things that really matter on a day to day basis and high service is going to matter!”

Many people work overseas but very few have the fortitude to back themselves in to take on roles for which they have had no formal training or experience. Janelle Greene the Chief Customer Officer for NTI has done just th...

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March 3, 2022 36 mins

Claims people are…the most critical part of the insurance process where clients get to test the strength and the relevance of the money they’re spending in making sure they are properly insured.

David Wyner is the ex-President, Chairman and Board Member of NIBA and one of those rare individuals who has worked for one Insurance Organisation for over 20 years. In this podcast, he discusses loyalty, learnings and how the prof...

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March 10, 2022 60 mins

“I realised that I had done everything for everyone else and got a lot of personal satisfaction. But what was I doing for society?”

As a multi-potentialite entrepreneur, Clim Pacheco has a history of reinventing himself and his business life. His career (apart from his Senior Executive role at ANZIIF), has spanned that of an Author, Engineer, Educator; Privatisation and rationalisation of Victoria’s Train, Tram and Bus, V/Line infra...

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March 17, 2022 35 mins

“I’ve had some life challenges and whilst I don’t think they’ve changed me, I would definitely have to say that they’ve shaped me!”

Very few people commence with an Organisation in 1987 and 35 years later are more passionate and driven than they were back then. Maria Parry the COO of QIB Group is just such an individual! In fact, she says that, “(after) getting into the insurance industry, I have to say I’ve never been disappointed”...

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