Boss Talks

Boss Talks

Boss Talks is a live conversation with professionals of the Multifamily Industry. We all have a story to tell, experience to share, and advice to give. The people in these talks are from different stages of their career, different companies (both vendors and property management), and have different passions to share.

Episodes

July 18, 2025 51 mins

00:00 Welcome to Boss Talks

00:16 Introducing Ryan Yetter

01:18 Ryan's Background in Property Management

01:52 Bridging the Gap Between Maintenance and Leasing

03:53 Parking Management Stories

04:45 Creative Parking Solutions

08:20 Music and Motivation

11:26 Caffeinated Beverage of Choice

14:05 Networking and Career Growth

16:53 Ryan's Journey into Property Management

24:00 Calling Out Invoices and Ensuring Quality

24:36 Training Community Ma...

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Or Bokobza, a visionary in the prop-tech space, joined us to discuss the exciting developments at VENN, including their recent collaboration with Bozzuto on the My Bozzuto platform. This all-in-one platform aims to revolutionize the resident experience by automating and simplifying every aspect of living in a community.

Evan and Or delved into the innovative My Bozzuto initiative, which promises to bring "Apple Magic" to multifamily...

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00:00 Welcome to Boss Talks

00:12 Introducing Twynate Boyd

01:43 Twynate's Experience at Apartmentalize

02:18 The Importance of Authenticity

03:08 Community Boss and Its Impact

05:14 Funny Parking Stories

07:32 Music and Motivation

09:04 Caffeinated Beverage of Choice

10:31 Soft Girl Era and Personal Growth

13:06 Journey in Property Management

25:47 Community Support and Care Initiatives

26:38 Personal Journey into Property Management

26:53 Le...

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In a world where career progression often equates to self-worth, understanding and embracing the journey that leads to personal and professional growth becomes paramount. During episode 106 of Boss Talks, our host Evan Happel sat down with multifamily industry expert, author, and speaker Gary Gregory to explore the multifaceted aspects of career development, overcoming setbacks, and the value of pre-deciding who we strive to be. He...

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In this episode of Boss Talks, host Evan Happel interviews Angela Flick, founder of Why Not Strategic Concepts, who shares her extensive 20-year experience in the multifamily industry. Angela discusses her career trajectory, transitioning from marketing roles in commercial property management to founding her consultancy dedicated to improving the industry. The discussion covers the challenges and solutions related to managing the P...

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In Episode 104 of Boss Talks, host Evan Happel interviews Jamal Lee, a veteran in the multifamily industry with a passion for music conducting. Jamal shares his extensive background in multifamily marketing and provides unique insights into how his musical talents contribute to his professional life. The conversation also covers key aspects of multifamily operations, the importance of ongoing learning, the impact of cultural unders...

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In this episode of Boss Talks, host Evan Happel welcomes Annemarie Hobson, a seasoned professional with 30 years of experience in the multifamily industry. Annemarie shares insights on leadership, customer care, and career transitions, highlighting her journey from leasing consultant to regional manager. The conversation touches on the importance of empathy, effective team management, and the evolving job market. Annemarie offers p...

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In this episode of Boss Talks, host Evan Happel sits down with Bobbi Steward, CEO of Revyse, to discuss the challenges and insights of running a startup in the PropTech space. Bobbi shares her journey from working in multifamily marketing to founding Revyse amidst the myriad of tech solutions available in the industry. The conversation delves into the complexities of vendor management, the importance of community support in startup...

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In this episode of Boss Talks, host Evan Happel welcomes Toni Blake, a multifamily industry veteran with nearly five decades of experience. The conversation covers Toni’s history in the multifamily industry, her innovative approaches to leasing and training, and the launch of her new free resource platform, Totally Toni. Toni shares memorable anecdotes, including her unique tour bus journey during the COVID-19 pandemic, her passion...

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February 20, 2025 55 mins

Welcome to the 100th episode of Boss Talks! In this milestone installment, host Evan Happel brings on his friends and special guests, Monica and David Hickman, to share their inspiring journey of building a business around creating environments where people belong. Hailing from the Charlotte area in North Carolina, Monica and David are the dynamic duo behind Social Hub, a company that brings fun and community connection to apartmen...

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November 18, 2024 56 mins

In the 99th episode of Boss Talks, we had the privilege of hearing from Carrie McGonagle, the Senior Vice President of Blue Mountain Community Management. Based in Oregon, Carrie has built a remarkable career in HOA management over the past thirteen and a half years, despite never planning to enter the field. It was fascinating to delve into her journey, mutual connections, and her philosophy on leaving things better than she found...

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In this episode of 'Boss Talks,' Tiana Heath, Senior Manager of Industry Relations at the National Apartment Association (NAA), shares her professional journey, transitioning to her new role just before the Apartmentalize event and her responsibilities that encompass supporting member volunteers and spearheading educational initiatives. 

The conversation delves into her move from Kansas City to Washington, DC, and strategies for bui...

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01:22 Meeting Kendall Barnard

03:03 Kendall's Background and Work in Philly

03:40 Joining Corman Residential

06:41 Industry Connections and Networking

08:55 Building Community

11:42 Parking Stories

17:04 Caffeinated Beverage of Choice

17:29 Kendall's Journey in Multifamily

18:09 Early Career Experiences

24:03 Exploring Career Paths in Real Estate

24:16 Understanding Property Management

24:44 Career Growth and Opportunities

25:17 Challenges and...

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Hello everyone! Welcome to another episode of "Boss Talks." We're thrilled to have Misty Rowell with us today. Misty is the Director of Operations at Neiders Company and an industry veteran of 18 years. Today, we dive deep into her journey, leadership style, and the wisdom she's gathered over nearly two decades.

She opens up about the emotional roller coaster she experienced after being laid off. Her career, like many others, is mor...

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This episode of Boss Talks takes us through Joy Arinze’s fascinating career path, her reflections on vulnerability, community building, and her impactful stint in program management.

One of the key takeaways from Joy’s approach to life and community building is the importance of vulnerability. She shared how her initial curiosity about people has evolved into a practice of honest sharing. By opening up about her own experiences, Joy...

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In this 94th episode, we're thrilled to introduce you to a remarkable guest: Jillian Fikkert. Jillian is the VP of Sales and Marketing with Buckingham Companies. Her transition to Buckingham has been nothing short of transformative for both her personal and professional life.

Jillian started our conversation by diving into her extensive background in the industry, having spent over two decades building a stellar reputation. She's no...

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Welcome to a special episode of Boss Talks from Apartmentalize 2024! Host Evan Happel is joined by Don Beveridge from Community Boss to discuss the latest trends and innovations in the multifamily housing industry. In this insightful conversation, they dive deep into the growing concerns around fraud prevention, highlighting how new technologies and even AI are shaping this ever-evolving challenge. They explore how companies are ta...

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00:00 Introduction and Guest Welcome

01:40 Meet Monique Edwards

03:00 Excitement for Apartmentalize in Philly

03:56 Monique's Professional Journey

06:00 Building Community and Hospitality

08:21 Caffeinated Conversations

10:42 Career Path Insights

23:10 Philly Slang and Fun

26:58 Philly Cheesesteak Etiquette

29:21 Volunteering and Career Growth

30:05 Impact of Association Involvement

41:04 Upcoming NAA Event

46:54 Final Thoughts and Encourageme...

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00:00 Introduction to Boss Talks Episode 92

00:13 Meet James Spearman

05:57 Building Community: James' Approach

09:42 Hospitality and Personal Touch in Property Management

18:25 James' Journey from Restaurant Industry to Property Management

22:27 A Life-Changing Event

23:06 Recovery and Determination

23:38 Learning to Live Again

25:21 Reflections on Life and Relationships

26:36 Lessons in Leadership

29:25 Building a Strong Team

32:45 The Impo...

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00:00 Welcome to Boss Talks Episode 91

00:04 Introducing James Pfeiffer and ACCU

02:07 Community Building and HOA Management

05:27 Personal Insights: Cooking and Coffee

06:42 The Origin Story of ACCU

09:38 Challenges and Expansion of ACCU

10:17 The Impact of COVID and Mountain Communities

23:49 Tech Features and Community Benefits

24:25 Accounting Software and Integration

25:50 Communication Challenges and Solutions

30:09 Impact of COVID on ...

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