Boss Talks

Boss Talks

Boss Talks is a live conversation with professionals of the Multifamily Industry. We all have a story to tell, experience to share, and advice to give. The people in these talks are from different stages of their career, different companies (both vendors and property management), and have different passions to share.

Episodes

November 26, 2025 47 mins
  • [0:00] Introduction & Guest Welcome
    Evan introduces Katie Ritter and sets the stage for a discussion on resident experience and online feedback.
  • [0:59] Community Boss Overview
    Brief overview of Community Boss and its solutions for managing parking and amenities.
  • [1:33] Meet Katie Ritter
    Katie shares her background and how she became involved with Widewail.
  • [1:54] Parking Challenges
    Discussion about the unique challenges of parking in ...
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Timestamps & Topics

  • 0:00 – Introduction: Meet Darcy Bixby and the episode’s focus on positivity and authenticity.
  • 0:59 – Community Boss & Parking Boss: Solutions for parking and property management.
  • 1:32 – Welcoming Darcy: Darcy’s background and the importance of dance and positivity.
  • 2:28 – Parking Stories: Darcy’s take on parking challenges and the value of partnerships.
  • 5:05 – Music Preferences: Darcy’s eclectic taste an...
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Show Notes & Timestamps

  • [0:00] Introduction and Guest Welcome
    • Evan introduces the show and welcomes Maddie Patrick.
  • [0:18] Introducing Maddie Patrick
    • Maddie’s background, family support, and excitement for the show.
  • [1:16] Community Boss Solutions
    • Brief mention of Community Boss’s solutions for parking and amenities.
  • [1:52] Maddie’s Background and Excitement
    • Maddie’s family, festive background, a...
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Show Notes & Timestamps

  • 0:00 – Introduction and Guest Welcome
  • 0:23 – Meet Sue Vickery
  • 0:33 – Sue’s Company and Success Story
  • 1:03 – Host Introduction & Community Boss Solutions
  • 1:41 – Sue’s Journey to Entrepreneurship
  • 2:10 – Parking Problems in Multifamily Housing
  • 4:38 – The Importance of Resident Experience & Online Reviews
  • 5:06 – Zillow Data: Parking as a Top Resident Concern
  • 5:36 – The Myth of Decreasing Parking Demand
  • 6:59 – Music Pr...
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Chapters & Timestamps

  • 0:00 Introduction & Guest Welcome
  • 1:35 Fun Anecdotes & Icebreakers
  • 3:13 Parking Challenges & Community Boss Solutions
  • 5:53 Music, Coffee, and Personal Preferences
  • 10:35 Seth’s Journey into Promo Marketing
  • 14:03 Promo Strategy: Why Swag Needs Purpose
  • 22:41 Gamification & Lead Generation at Events
  • 32:00 Brand Storytelling & Memorable Campaigns
  • 39:57 Cost-Saving Tips & Order Consolidation
  • 43:19 Trade Show & Customizati...
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Key Topics & Timestamps:

  • 00:00 – Introduction and Guest Welcome
  • 01:25 – Joel Zeff’s Background and Move to Dallas
  • 01:47 – Kansas City Roots & Chiefs Anecdotes
  • 06:27 – Book Announcement: "Make the Right Choice"
  • 07:33 – Improv’s Role in Keynotes and Work Culture
  • 08:01 – Embracing Change Through Improv
  • 09:03 – The Importance of Opportunity and Fulfillment at Work
  • 11:24 – Joel’s Transition from Journalism to Comedy
  • 12:20 – First Improv Expe...
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Episode Title: Excellence Through Innovation — Boss Talks with Mike Brewer

In this episode, host Evan Happel sits down with Mike Brewer, a 30-year veteran of the multifamily industry and co-founder of Multifamily Media Network. Mike shares his journey from property management to media entrepreneurship, offering candid insights on leadership, organizational design, and the future of work.

00:00 Introduction & Guest Welcome 

00:34 Mike’...

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00:00 Welcome to Boss Talks

00:16 Introducing Ryan Yetter

01:18 Ryan's Background in Property Management

01:52 Bridging the Gap Between Maintenance and Leasing

03:53 Parking Management Stories

04:45 Creative Parking Solutions

08:20 Music and Motivation

11:26 Caffeinated Beverage of Choice

14:05 Networking and Career Growth

16:53 Ryan's Journey into Property Management

24:00 Calling Out Invoices and Ensuring Quality

24:36 Training Community Ma...

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Or Bokobza, a visionary in the prop-tech space, joined us to discuss the exciting developments at VENN, including their recent collaboration with Bozzuto on the My Bozzuto platform. This all-in-one platform aims to revolutionize the resident experience by automating and simplifying every aspect of living in a community.

Evan and Or delved into the innovative My Bozzuto initiative, which promises to bring "Apple Magic" to multifamily...

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00:00 Welcome to Boss Talks

00:12 Introducing Twynate Boyd

01:43 Twynate's Experience at Apartmentalize

02:18 The Importance of Authenticity

03:08 Community Boss and Its Impact

05:14 Funny Parking Stories

07:32 Music and Motivation

09:04 Caffeinated Beverage of Choice

10:31 Soft Girl Era and Personal Growth

13:06 Journey in Property Management

25:47 Community Support and Care Initiatives

26:38 Personal Journey into Property Management

26:53 Le...

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In a world where career progression often equates to self-worth, understanding and embracing the journey that leads to personal and professional growth becomes paramount. During episode 106 of Boss Talks, our host Evan Happel sat down with multifamily industry expert, author, and speaker Gary Gregory to explore the multifaceted aspects of career development, overcoming setbacks, and the value of pre-deciding who we strive to be. He...

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In this episode of Boss Talks, host Evan Happel interviews Angela Flick, founder of Why Not Strategic Concepts, who shares her extensive 20-year experience in the multifamily industry. Angela discusses her career trajectory, transitioning from marketing roles in commercial property management to founding her consultancy dedicated to improving the industry. The discussion covers the challenges and solutions related to managing the P...

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In Episode 104 of Boss Talks, host Evan Happel interviews Jamal Lee, a veteran in the multifamily industry with a passion for music conducting. Jamal shares his extensive background in multifamily marketing and provides unique insights into how his musical talents contribute to his professional life. The conversation also covers key aspects of multifamily operations, the importance of ongoing learning, the impact of cultural unders...

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In this episode of Boss Talks, host Evan Happel welcomes Annemarie Hobson, a seasoned professional with 30 years of experience in the multifamily industry. Annemarie shares insights on leadership, customer care, and career transitions, highlighting her journey from leasing consultant to regional manager. The conversation touches on the importance of empathy, effective team management, and the evolving job market. Annemarie offers p...

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In this episode of Boss Talks, host Evan Happel sits down with Bobbi Steward, CEO of Revyse, to discuss the challenges and insights of running a startup in the PropTech space. Bobbi shares her journey from working in multifamily marketing to founding Revyse amidst the myriad of tech solutions available in the industry. The conversation delves into the complexities of vendor management, the importance of community support in startup...

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In this episode of Boss Talks, host Evan Happel welcomes Toni Blake, a multifamily industry veteran with nearly five decades of experience. The conversation covers Toni’s history in the multifamily industry, her innovative approaches to leasing and training, and the launch of her new free resource platform, Totally Toni. Toni shares memorable anecdotes, including her unique tour bus journey during the COVID-19 pandemic, her passion...

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February 20, 2025 55 mins

Welcome to the 100th episode of Boss Talks! In this milestone installment, host Evan Happel brings on his friends and special guests, Monica and David Hickman, to share their inspiring journey of building a business around creating environments where people belong. Hailing from the Charlotte area in North Carolina, Monica and David are the dynamic duo behind Social Hub, a company that brings fun and community connection to apartmen...

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November 18, 2024 56 mins

In the 99th episode of Boss Talks, we had the privilege of hearing from Carrie McGonagle, the Senior Vice President of Blue Mountain Community Management. Based in Oregon, Carrie has built a remarkable career in HOA management over the past thirteen and a half years, despite never planning to enter the field. It was fascinating to delve into her journey, mutual connections, and her philosophy on leaving things better than she found...

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In this episode of 'Boss Talks,' Tiana Heath, Senior Manager of Industry Relations at the National Apartment Association (NAA), shares her professional journey, transitioning to her new role just before the Apartmentalize event and her responsibilities that encompass supporting member volunteers and spearheading educational initiatives. 

The conversation delves into her move from Kansas City to Washington, DC, and strategies for bui...

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01:22 Meeting Kendall Barnard

03:03 Kendall's Background and Work in Philly

03:40 Joining Corman Residential

06:41 Industry Connections and Networking

08:55 Building Community

11:42 Parking Stories

17:04 Caffeinated Beverage of Choice

17:29 Kendall's Journey in Multifamily

18:09 Early Career Experiences

24:03 Exploring Career Paths in Real Estate

24:16 Understanding Property Management

24:44 Career Growth and Opportunities

25:17 Challenges and...

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