Boss Talks Apartmentalize Episode with Dom Beveridge

Welcome to a special episode of Boss Talks from Apartmentalize 2024! Host Evan Happel is joined by Don Beveridge from Community Boss to discuss the latest trends and innovations in the multifamily housing industry. In this insightful conversation, they dive deep into the growing concerns around fraud prevention, highlighting how new technologies and even AI are shaping this ever-evolving challenge. They explore how companies are tackling fraud with various solutions, from validating documents to assessing financial stability through bank records.

Next, they transition into the topic of centralization in property management, discussing how the industry's administrative and maintenance tasks are becoming increasingly specialized and often managed offsite. This shift aims to enhance consistency, reduce errors, and allow on-site staff to focus more on resident-facing roles.

The discussion also covers the introduction of new staffing models in third-party management, aimed at achieving cost parity with owner-operators while offering the flexibility of centralized services.

Moreover, they explore the impact of these changes on career paths within the industry, moving from traditional career ladders to more flexible career lattices. The importance of learning from other industries and adopting technologies not originally designed for multifamily housing is also emphasized.

Finally, Evan shares exciting personal news about building a new home office studio, reflecting on his journey of remote working and aiming to enhance his Boss Talks setup.

Don't miss this engaging and comprehensive exploration of the multifamily housing landscape at Apartmentalize 2024. Tune in for expert insights, industry trends, and much more!

00:09 Introduction to Boss Talks at Apartmentalize 2024

00:44 Discussing Industry Trends and Expectations

01:13 The Growing Issue of Fraud Prevention

02:09 Technological Arms Race in Fraud Detection

07:52 Centralization in Leasing and Maintenance

10:26 Specialization and Efficiency in Property Management

15:15 Innovative Staffing Models and Career Lattices

18:20 The Role of Technology in Modern Property Management

19:03 The Growing Complexity of Technology Governance

20:49 Insights from Industry Interviews

24:07 Challenges with Leasing and Amenities

27:21 Maximizing Revenue from Amenities

30:02 Innovative Parking Solutions

31:33 Building a Home Office Studio

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*The views and opinions expressed on Boss Talks are those of the host and their guest(s) and do not necessarily reflect the official policy or position of Community Boss.