Building Strong HOA Communities

In the 99th episode of Boss Talks, we had the privilege of hearing from Carrie McGonagle, the Senior Vice President of Blue Mountain Community Management. Based in Oregon, Carrie has built a remarkable career in HOA management over the past thirteen and a half years, despite never planning to enter the field. It was fascinating to delve into her journey, mutual connections, and her philosophy on leaving things better than she found them.

Carrie's path into HOA management was anything but straightforward. Interestingly, she found her way to the industry by chance, starting after an economy-induced job shift. Despite a degree in accounting and various roles in the banking and multifamily housing sectors, it was a temp job at Blue Mountain that ultimately launched her community management career. Today, she enthusiastically manages both clients and employees, stressing the importance of building sincere relationships and understanding the unique needs of each community she serves.

Building community is at the heart of Carrie's mission, both professionally and personally. She emphasizes the value of genuine interactions and connecting over common interests. For Carrie, it's about fostering relationships that go beyond surface-level transactions. Whether through simple acts, like inviting someone for coffee, or by nurturing professional bonds, Carrie believes that authentic connections often lead to personal and professional growth.

Carrie also shared insights about the unique dynamics and challenges within HOA management. From quirky parking scenarios to adapting HR practices to fit the community's shifting needs, she understands that flexibility and empathy are crucial in her field. Her dedication to not only her own development but also that of the industry highlights her commitment to improving the experience for everyone involved.

To future-proof the community management field, Carrie advocates for continuous learning and adaptation. Recognizing that employees' expectations evolve, she emphasizes the significance of maintaining a supportive work environment and encouraging professional development. By investing in people, she's not just focusing on immediate results but ensuring the long-lasting success and resilience of her team and industry.

We appreciate Evan's thoughtful and engaging conversation with Carrie, offering a glimpse into her philosophy and strategic outlook. Her story is a testament to the possibilities within community management, and how evolving industries can nurture meaningful careers. For those passionate about making a difference in their communities, Carrie's insights provide valuable guidance and inspiration.

Tune in next week for the 100th episode of Boss Talks, where Evan will continue to bring you more inspiring stories and insights from industry leaders. Whether you're in the HOA, condo, or apartment world, there's always something to learn and take away from each episode. Interested in sharing your journey? Reach out to Evan—he's eager to hear from bosses striving to make a positive impact.

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*The views and opinions expressed on Boss Talks are those of the host and their guest(s) and do not necessarily reflect the official policy or position of Community Boss.