Fleets and Accounts Receivable: Q&A

In today’s episode, we give you a real-world perspective and bring you a case study of Bensen, an auto repair shop owner from York, PA, who mainly deals with fleet repairs. We discuss the importance of reinvesting profits, the value of vendor agreements for timely payments, and how to transition from less profitable fleet work to customer jobs. We also shared the importance of delivering top-quality services and implementing effective marketing strategies by creating a dynamic online presence. We also emphasize the value of customer retention marketing, creating a robust online presence for businesses, and the value of customer reviews and video content for showcasing services with a user-friendly website.

Show notes:
(4:54) The importance of taking responsibility
(5:32) Ownership of any type of issues, document, and reflect
(8:33) Identify the most significant pain points of your business
(9:04) Set vital business goals and robust plans and execute
(10:22) Q&A Portion
(13:15) You have to collect and re-invest
(15:28) Offer value-add services
(17:07) Figure out strategies to provide high-quality service to your customers. 
(18:01) Establish and market your business. 
(20:13) Get people vendor agreements and advertise to your existing customer base.
(21:12) Make your website easy for the customers
(25:43) Create landing pages and paid ad campaigns
(27:42) Ask your customers about their experience with you
(29:10) Outro

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