Build Better Work
Welcome to Build Better Work, a podcast from ProfitOptics. ProfitOptics is a modern consulting firm focused on digital transformation.
Episodes
In this thought-provoking episode of Build Better Work, host Nick Pericle goes into how generative AI is reshaping the wholesale distribution industry. Drawing from his recent presentations at events like the HARDI Annual Meeting, Nick shares actionable insights on using AI tools to streamline quoting, optimize pricing, and enhance customer interactions. He demonstrates how smaller, incremental implementations can be as impactful a...
What if the key to building better work lies in a unique integration of people, process, and technology? Join Greg as he sits down with Alexander Vucicic— CTO and the second employee of ProfitOptics, also known as “Aca”. Together, they navigate his 15-year journey within the company, unveiling the creation and evolution of Catalyst, our cutting-edge technology method. From his move from Serbia to Richmond, Virginia, to his professi...
Nathan Henry is back from the Global Gaming Expo (G2E) in Las Vegas! In this episode, he sits down with Greg to share how casinos and tech companies are adapting to the digital habits of modern players and meeting the demands of those with short attention spans. Nathan shares his expert insights on maximizing entertainment value and transforming the gaming landscape through personalized experiences, digital innovation, and tracking...
Nick Pericle returns as host of the show to talk with the Founder of ProfitOptics, Tony Pericle, about their recent experience at the MDM Shift Conference in Denver, CO. Join them for an enlightening discussion about how companies like ABC and Reese have revolutionized their business models, shifting from mere transactions to a customer-centric approach that has effectively doubled their sales.
They also share highlights from the co...
Join us as we sit down with Kurt Boughman, a Senior Manager at ProfitOptics, to uncover the secrets behind crafting personalized solutions that not only meet but exceed client expectations. Kurt shares his wealth of experience, highlighting the importance of the core values at ProfitOptics like centricity, authenticity, passion, curiosity, and agility. You'll hear real-world stories that illustrate how deeply engaging with cli...
Ever felt like technology promises simplicity but ends up complicating things instead? Join us as we unpack this paradox with Stephen Moegling, Chief Marketing Officer at ProfitOptics. From health wearables that create stress to businesses bogged down by technical debt, we explore how advancements intended to streamline life can sometimes add unexpected layers of complexity.
In this conversation, Stephen and Greg delve into how Prof...
Today’s show is the announcement for ProfitOptics plunge into the hospitality sector. Nathan Henry is back on the podcast to share what his team has been up to in preparation for this shift and the secrets they have come up with for transforming both employee and guest experiences in the hospitality industry.Â
Nathan tells Greg how innovative tools and streamlined processes can remove daily friction, allowing employees to focus on w...
What if the key to a thriving workplace lies in just three words?Â
Join us on Build Better Work our host, Greg Stivers, as he introduces Mike Edmonds, Senior Director at ProfitOptics. On this episode, Mike shares the transformative catalyst methodology, which emphasizes strategy, design, delivery, and scale.Â
Listen as he showcases how ProfitOptics swiftly responded to the COVID-19 pandemic by developing a health management app for u...
What if the key to a thriving workplace lies in just three words?Â
Join us on Build Better Work, formerly known as People Powered Tech, as Greg Stivers and Nathan Henry take you behind the scenes of a transformative journey at ProfitOptics.Â
We unveil the strategic exercises that led to our new vision, mission, and values, reflecting on how the phrase "Build Better Work" encapsulates our commitment to enhancing the work exp...
What role does human interaction play in the world of technology? Join us as Tony Pericle, founder of ProfitOptics, reveals his incredible journey from a tech enthusiast to the head of a company that leverages digital solutions to enhance profitability. This episode offers a unique exploration of Tony's serendipitous connection with a Serbian software engineer that led to a thriving partnership with nearly 200 engineers from S...
Join us on People Powered Tech as Nathan and Nick recount their exhilarating experience at the Distribution Strategy Group's Applied AI for Distributors Conference in Chicago. This episode is packed with the energy and educational value that they soaked in, from practical demonstrations of ChatGPT solving everyday problems to the invaluable networking opportunities with industry professionals. We’re sharing the groundbreaking ...
Joining us on the People Powered Tech Podcast is Benj Cohen, the founder and CEO of Proton AI, an AI-Powered CRM for distributors. Both ProfitOptics and Proton will be at the Distribution Strategy Group Applied AI Conference in Chicago in early June. They will be joining distributors and other service providers in sharing practical applications of AI that are driving the distribution industry forward.Â
In this conversation, Nick and...
In the ever-evolving world of technology, knowing when to pivot and how to measure success can make or break your strategic game. And the stakes seem even higher when its someone else’s money backing your business and your private investors want an immediate return. Nathan and Nick dissect the crucial role of end-user involvement and how to harness the 'voice of the customer' for a thriving business. We also tackle the nu...
In this episode, you will meet Tony Pericle, the founder of Profit Optics. Tony’s evolution from a zealous account manager to a strategic powerhouse in the fields of healthcare distribution offer an insight into the systems that Profit Optics now builds and delivers on for clients in every field. Closing the loop, we navigate the vast ocean of artificial intelligence, sharing tales from the HIDA Executive Conference and glimpses in...
In this episode of People-Powered Tech, Nick Pericle returns to talk about the MDM conference, which ProfitOptics was able to play a role in. Imagine a world where AI's lineage ensures every decision is traceable back to its data roots. That's the innovative approach a logistics leader brings to the table, which we explore alongside the intriguing notion that English may soon become the most pivotal 'programming lang...
In this episode of People-Powered Tech, we paint your roadmap to navigating the exciting possibilities and real-world applications of artificial intelligence in business. From quirky gadgets to life-saving healthcare, we underscore the importance of data-driven custom experiences and the plethora of platform-building choices. You'll get an insider's perspective on AI integration's strategic, problem-solving nature, w...
In this episode of People-Powered Tech, meet the multifaceted Nathan Henry. Nathan unravels the conundrum of why even the best companies can stumble with software, pinpointing the crux of the issue: user needs that have been swept under the rug. This conversation isn't just about what's on the screen; it's about envisioning the future with AI as your personal sandwich artist, tailoring experiences to your taste. We v...
In this episode of People-Powered Tech, meet the multifaceted Felicia Holzgrefe. Felicia shares the symphony of strategy and meticulous planning that goes into the corporate events that bring you your favorite software. We unpack the art of prioritizing when resources are thin, the thrill of making hard choices between a feature or a fun activity, and the key to marrying fun and functionality. Discover her unique journey to our tea...
In this episode of People-Powered Tech, Nick Pericle, VP of Technology Strategy & Solutions at ProfitOptics, returns to the show to talk about navigating the chaos of change, drawing parallels between the foundational laws of physics and the unpredictable nature of technology implementations. Nick sheds light on why businesses facing thin margins often turn to custom SaaS over traditional ERP systems, emphasizing the need for i...
In this episode of People Powered Tech, host Greg Stivers sits down with Nick Pericle, Managing Director at ProfitOptics,to delve into the world of ERP, SaaS, and custom SaaS solutions. They discuss the critical roles and core capabilities of ERPs, the rise of SaaS solutions, and how custom SaaS addresses specific needs not covered by core ERPs. They also explore the future of ERPs and custom SaaS in the fast-changing landscape of ...
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