Cyndi Aragon founded NCWaterHeaters.com in 2013 after being taken advantage of by contractors. The goal to provide ethical plumbing services to homeowners and realtors quickly expanded to multiple trade offerings. Today, NC Water Heaters has multiple divisions including NC Plumbing Services, NC Home Electric, and NC Home Remodeling. Employees are not commision based, which is not the standard for trade based service companies. Cyndi believes that relying on commissions in this industry fosters dishonesty, which is opposite of our focus. Instead, the company provides fair wages with incentive bonuses using operational metrics to compensate our team. The company is family operated, with husband and master plumber Dave at the helm, daughter Miranda as the office manager, and son Brandon as the assistant plumbing manager. NC Water Heaters has 22 employees and 16 trucks. With plans to grow to 28 employees by the end of 2022, success is attributed to a dedicated team of employees who believe in the company's core focus: To provide quality work at competitive cost in an honest and ethical manner that builds long lasting relationships in our community.
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