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June 26, 2022 56 min

If we think about arbitration at all, we think of it in terms of a dispute resolution mechanism written into large, complex contracts. We don't think of ordering a pizza online, streaming a movie, or using our cellphone. We probably don't expect it to involve our workplace. Yet, here we are, with everyone likely subject to at least one binding arbitration agreement of which they're not even aware. Are there horror stories? You bet there are. We talk with two experts in the field to understand how we got to this place, and what it means now that we're here. What do our lives really look like now that we've unknowingly signed away one of our fundamental legal rights in exchange for some free food?


Professor Tom Stipanowich, William Webster Chair in Dispute Resolution at the Pepperdine University School of Law

E. Drew Britcher - Senior Partner, Britcher Leone & Sergio LLP, New Jersey

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