In keeping with the theme of our podcast, "Business Excellence" we have decided to release a new edition, the Business Excellence Top 5 Series. In this series we interview the best contributors we can source to tell us about their Top 5 tips, tools or ideas relating to their topic around business and / or life. Hosted by Lindsay Adams OAM CSP and Rael Bricker CSP bringing 60+ years of entrepreneurial success and professional speaking together.
“By combining these human insights with data-driven decision-making, organizations can ensure that the systems and experiences they design are truly aligned with the needs and expectations of those they serve.”
TIME STAMP SUMMARY
02:10 Technology should enable and enhance the experience, not be the primary focus.
10:30 Balance between automation and maintaining human connection in customer interactions.
15:50 Adapting systems to avo...
“Done is better than perfect.”
TIME STAMP SUMMARY
00:43 Niche and getting clear about what one wants to be known for.
05:21 Creating valuable evergreen content and consistency
16:01 Visibility to elevate one's thought leadership platform.
20:10 Thought leadership can attract the right audience
The Top 5 Tips for Building Your Thought Leadership Platform
1. Own Your Niche with Authority
2. Create Valuable, Evergreen Content
3....
“If you walk away without creating a commitment, we don't have it. There's no teeth in the game.”
Karin Hurt Top Five Tips For Navigating Workplace Conflict
1. Building human connection
2. Creating clarity
3. Cultivating curiosity
4. Achieving commitment
5. Using power phrases
TIME STAMP SUMMARY
01:25 Creating connections before needing to address difficult conversations.
05:10 Conflict cocktails which are complex conflicts cau...
"Don't just write a book. Write a book that's going to position you as an authority. So, write with authority. A lot of business professionals write books that are going to boost their credibility. A book is not going to just make you an authority automatically. So, you need to position yourself as a thought leader by integrating your book into your overall strategy, make it part of your ecosystem for your marketing ...
“ The work is never ending. In schools, there's always more work in terms of preparing lessons and being prepared and worrying about students and the support they might or might not be receiving at home as well.”
Steve Francis Top Five Tips For Teacher Well Being
1. Teaching is stressful because it is important work.
2. It isn't a one size fits all solution.
3. Teachers need to make informed choices to put in place boundarie...
“At the core of it, is the people, a lot of people want to talk about processes and tools, and that's great, but your project probably didn't fail because you used PMI version or Prince two's version, if you had weekly meetings or stand-up meetings. That's probably not why it failed. It's probably because the people were not set up for success from the beginning the whole way through to the end, and that&ap...
"Writing is not a solo sport.”
Rhea Wessel Top 5 Tips for How to Find a Constant Stream of Story Ideas to Position Yourself As the Go- To Expert in Your Niche
1. Know your thought leadership niche
2. Frame Your stories
3. Use AI for research and ideation
4. Practice free writing
5. Try Chartifying
TIME STAMP SUMMARY
01:53 Identifying your leadership niche, combining expertise, passion, purpose, and a unique viewpoint.
06:12 ...
“People get caught up with digital and data and thinking, 'Oh, I've got to game the system. I've got to know the algorithm. But at the end of the day, remember that there's actually a human on the other end."
Brendan Lee Top Five Top Tips For Improving Your Digital Ads Conversion Rates
1. Know who you are most going to be able to help
2. Speak specifically to that target audience
3. Talk about the problem t...
“You either grow within or you go without”
TIME STAMP SUMMARY
01:20 Taking responsibility for one's life and becoming the hero of their own story.
05:10 The importance of standing for one's greatness and not clinging to limitations.
08:05 Reframing beliefs with positive declarations and taking action to overcome setbacks and achieve greatness.
13:00 Personal development and setting goals aligned with our desired identit...
"If you can stand to have it done to 80% of how you would do it, you can have employees. And if you can't, then you should just stay a solopreneur."
Eden Lovejoy Top Five Tips For Business Management
1. Is your business running you?
2. Delegation is not abandonment
3. The matrix system for success
4. Clarity drives productivity
5. From overwhelmed to empowered
TIME STAMP SUMMARY
01:38 Importance of creating systems t...
“Persuasion is not limited only to business. It's certainly not only limited solely to sales, and it's not also only limited to simply management in all walks of life, professionals use persuasion. Doctors need to persuade. Lawyers, in particular, need to persuade, and in fact, at home, parents need to persuade.”
Paul Du Toit's Top Five Tips For How You Can Change People’s Minds and Influence Their Decisions While Bu...
“We are all living our legacy every moment of every day, choice by choice.”
Kat O’Sullivan Top Five Tips For living your legacy on purpose
1. Let go of the doubts that are keeping you from living the life you really want
2. Ask yourself, what if “impossible” is just a story you are telling yourself?
3. When “shift happens” embrace disruption as your BFF
4. Confront limiting labels that can keep you and others stuck
5. Embrace the re...
“Whenever we pretend to be something we're not, we're generally not going to be very successful at it. So, you shouldn't try to be the loudest voice in the room. You shouldn't try to be the person who speaks up the most at a meeting, because that's not just who you are as an introvert.”
Stacey Chazin Top Five Tips For Introverts To Become Powerful Leaders
1. Know and Own Your Strengths
2. Leverage St...
"You have to be the owner of your business and not the operator, and you need to learn how to duplicate yourself, which means teaching other people to do the kinds of things that you do, so that you're free to work on developing strategy and growing the business."
Ral West Top Five Tips For Achieving Business Success While Living Your Dream
1. Organize your business to free up your time:
2. Use systems and leverage...
"Most people come to work every day. They want to succeed. They want to be owners. They want to take initiative and somehow management kind of gets in their way of all of that."
Scott Morris Top Five Tips For Maximizing Your Direct Reports’ Productivity & Engagement
1. Get on the same side of the table with your directs
2. Slow down to speed up – small things that make a big difference if done right
3. Shape your thi...
"Leadership isn't about perfection—it's about consistent, strategic progress.”
Jaclyn Strominger Top Five Tips For Unstoppable Leadership
1. Vision
2. Mission
3. Action
4. Delegation and team alignment
5. Measurement and monitoring
TIME STAMP SUMMARY
03:28 Understanding the deeper purpose behind goals
07:29 Creating focused action plans aligned with intentions
13:24 Importance of human connecti...
“If we are bold enough to consider the spaces where we step in crap, there are equal number of advertunity openings for us to see a way out.”
Nathan Andres Top Five Tips For Building Authentic Resilience
1. Facing Reality,
2. Using Energy,
3. Building Authenticity,
4. Leading with Love (the anchors of the REAL model) and using
5. Advertunity.
TIME STAMP SUMMARY
01:37 The concept of the "power pack punch" of authentic resilie...
“The opposite of trauma responses or the opposite of being stuck in a toxic stress loop, is agency, having the ability to make a choice.”
Christy Gibson Top Five Tips For Emotional Regulation
1. Notice
2. Connect to Breath and Body
3. Iffirmations
4. Lenses
5. Flexibility
TIME STAMP SUMMARY
01:34 Noticing your nervous system (overactive vs. underactive states)
04:21 Connecting through grounding and breath techniques
10:03 Using &quo...
“Saving Face is not a culturally specific necessity. Saving Face is universal to human beings. If you want somebody to say and do something that was not originally their idea, I would argue that helping them save face and protect their self-image is at least 85% of the battle”.
Michael Reddington Top Five Tips For Obtaining Every Day Confessions In Your Business Conversations
1. Help people save face
2. Allow others to feel in ...
“Success equals value, the amount of value something has multiplied by leverage. And leverage is how you either magnify or multiply the value.”
Mike Handcock Top Tips For Building Any Business To A Global Business Level
1. Clarity
2. Market Understanding
3. Partnerships
4. Build a Killer Team
5. Plan Your Exit Strategy
TIME STAMP SUMMARY
01:26 Understanding the rules of the business
07:10 Getting clear on what the marketplace wa...
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