Business Excellence - TOP 5 Series
In keeping with the theme of our podcast, "Business Excellence" we have decided to release a new edition, the Business Excellence Top 5 Series. In this series we interview the best contributors we can source to tell us about their Top 5 tips, tools or ideas relating to their topic around business and / or life. Hosted by Lindsay Adams OAM CSP and Rael Bricker CSP bringing 60+ years of entrepreneurial success and professional speaking together.
Episodes
"...a few seconds of bravery can really deliver results and as far as I know, no one's ever been killed for trying to close somebody on a sale. So you know your life's not in danger, your pride might be in danger and your hopes might get crushed, but you're not going to be killed.”
Jody Gerard Durand Top Five Tips for Gaining Influence
1. Be Productive
2. Plan and Prepare
3. Focus Your Time and Efforts
4. Over...
“If the task is too big, it feels like climbing Mount Everest, most people won't even start. The small steps that you can master each day are ultimately what's going to win the war.”
Justin Kuyper Top Five Tips For Execution
1. One-page weekly plan
2. Pain → Proof → Playbook.
3. Track 3 pipeline metrics
4. Lead with trust
5. Land the plane with checklists
TIME STAMP SUMMARY
01:20 Importance of staying focused on key acti...
"There is one and only one business. Everybody's in the exact same business. And that unique business is the manufacturing and delivery of delight."
Philippe Bouissou Top Five Tips To Grow Your Business
1. Aligning the pain of your customer with your business’s claim
2. Align your message with customer perception
3. Make buying frictionless
4. Expected Delight and Offering (what the business delivers)
5. Internal ...
"OKRs are really a feedback mechanism… it's a two-way street rather than a command-and-control mechanism.”
Allan Kelly Top Five Tips For Working With Objectives and Key Results
1. Feedback mechanism: OKRs are a feedback mechanism rather than a order giving mechanism
2. Involve as many people as possible in setting OKRs
3. OKRs are not a to-do list, they describe a desired outcome
4. Decide where Business as Usual fits in
5. Am...
“Clear clutter to create space to allow more opportunities to enter your life and to create that sort of peaceful, harmonious environment.”
Jane Langof Top Five Tips For A Feng Shui Home
1. Clear clutter to create flow
2. Make your front entrance inviting
3. Position your bed for positive energy
4. Connect to nature
5. Manage the energy around you
TIME STAMP SUMMARY
01:15 starting small, focusing on key
08:50 Placement of your bed
13:0...
“In order to connect with authentic self, we need to be doing more of what is aligned to who we are, and that is doing more of the things that you love doing.”
Anthony David Hartcher Top Five Tips For Mental Health
1. Connection with self
2. Connected with nature
3. Connected with others
4. Contribution to society
5. Challenge yourself
TIME STAMP SUMMARY
01:33 Understanding oneself helps in developing better relationships with others...
“By combining these human insights with data-driven decision-making, organizations can ensure that the systems and experiences they design are truly aligned with the needs and expectations of those they serve.”
TIME STAMP SUMMARY
02:10 Technology should enable and enhance the experience, not be the primary focus.
10:30 Balance between automation and maintaining human connection in customer interactions.
15:50 Adapting systems to avo...
“Done is better than perfect.”
TIME STAMP SUMMARY
00:43 Niche and getting clear about what one wants to be known for.
05:21 Creating valuable evergreen content and consistency
16:01 Visibility to elevate one's thought leadership platform.
20:10 Thought leadership can attract the right audience
The Top 5 Tips for Building Your Thought Leadership Platform
1. Own Your Niche with Authority
2. Create Valuable, Evergreen Content
3....
“If you walk away without creating a commitment, we don't have it. There's no teeth in the game.”
Karin Hurt Top Five Tips For Navigating Workplace Conflict
1. Building human connection
2. Creating clarity
3. Cultivating curiosity
4. Achieving commitment
5. Using power phrases
TIME STAMP SUMMARY
01:25 Creating connections before needing to address difficult conversations.
05:10 Conflict cocktails which are complex conflicts cau...
"Don't just write a book. Write a book that's going to position you as an authority. So, write with authority. A lot of business professionals write books that are going to boost their credibility. A book is not going to just make you an authority automatically. So, you need to position yourself as a thought leader by integrating your book into your overall strategy, make it part of your ecosystem for your marketing ...
“ The work is never ending. In schools, there's always more work in terms of preparing lessons and being prepared and worrying about students and the support they might or might not be receiving at home as well.”
Steve Francis Top Five Tips For Teacher Well Being
1. Teaching is stressful because it is important work.
2. It isn't a one size fits all solution.
3. Teachers need to make informed choices to put in place boundarie...
“At the core of it, is the people, a lot of people want to talk about processes and tools, and that's great, but your project probably didn't fail because you used PMI version or Prince two's version, if you had weekly meetings or stand-up meetings. That's probably not why it failed. It's probably because the people were not set up for success from the beginning the whole way through to the end, and that&ap...
"Writing is not a solo sport.”
Rhea Wessel Top 5 Tips for How to Find a Constant Stream of Story Ideas to Position Yourself As the Go- To Expert in Your Niche
1. Know your thought leadership niche
2. Frame Your stories
3. Use AI for research and ideation
4. Practice free writing
5. Try Chartifying
TIME STAMP SUMMARY
01:53 Identifying your leadership niche, combining expertise, passion, purpose, and a unique viewpoint.
06:12 ...
“People get caught up with digital and data and thinking, 'Oh, I've got to game the system. I've got to know the algorithm. But at the end of the day, remember that there's actually a human on the other end."
Brendan Lee Top Five Top Tips For Improving Your Digital Ads Conversion Rates
1. Know who you are most going to be able to help
2. Speak specifically to that target audience
3. Talk about the problem t...
“You either grow within or you go without”
TIME STAMP SUMMARY
01:20 Taking responsibility for one's life and becoming the hero of their own story.
05:10 The importance of standing for one's greatness and not clinging to limitations.
08:05 Reframing beliefs with positive declarations and taking action to overcome setbacks and achieve greatness.
13:00 Personal development and setting goals aligned with our desired identit...
"If you can stand to have it done to 80% of how you would do it, you can have employees. And if you can't, then you should just stay a solopreneur."
Eden Lovejoy Top Five Tips For Business Management
1. Is your business running you?
2. Delegation is not abandonment
3. The matrix system for success
4. Clarity drives productivity
5. From overwhelmed to empowered
TIME STAMP SUMMARY
01:38 Importance of creating systems t...
“Persuasion is not limited only to business. It's certainly not only limited solely to sales, and it's not also only limited to simply management in all walks of life, professionals use persuasion. Doctors need to persuade. Lawyers, in particular, need to persuade, and in fact, at home, parents need to persuade.”
Paul Du Toit's Top Five Tips For How You Can Change People’s Minds and Influence Their Decisions While Bu...
“We are all living our legacy every moment of every day, choice by choice.”
Kat O’Sullivan Top Five Tips For living your legacy on purpose
1. Let go of the doubts that are keeping you from living the life you really want
2. Ask yourself, what if “impossible” is just a story you are telling yourself?
3. When “shift happens” embrace disruption as your BFF
4. Confront limiting labels that can keep you and others stuck
5. Embrace the re...
“Whenever we pretend to be something we're not, we're generally not going to be very successful at it. So, you shouldn't try to be the loudest voice in the room. You shouldn't try to be the person who speaks up the most at a meeting, because that's not just who you are as an introvert.”
Stacey Chazin Top Five Tips For Introverts To Become Powerful Leaders
1. Know and Own Your Strengths
2. Leverage St...
"You have to be the owner of your business and not the operator, and you need to learn how to duplicate yourself, which means teaching other people to do the kinds of things that you do, so that you're free to work on developing strategy and growing the business."
Ral West Top Five Tips For Achieving Business Success While Living Your Dream
1. Organize your business to free up your time:
2. Use systems and leverage...
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